Director, Communications and Governance

iA Financial Group; Quebec; Hybrid; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible benefits

Competitive retirement plan

Employee share purchase plan

Vacation, wellness days, and personal/

Telemedicine services

Employee and Family Assistance Program

Ergonomic equipment program

Performance bonus

Discounts on iA products

Job summary

iA Financial Group is seeking a Director, Communications and Governance to lead communications for the iA Auto and Home Insurance business line. You will align messages with business priorities, strengthen clarity and consistency, and support employee engagement and organizational effectiveness.

The role offers the opportunity to influence governance, content strategy, and cross-functional programs while guiding a team.

Qualifications

• Significant experience in internal and management communications.
• Experience leading cross-functional teams and initiatives.
• Ability to align communications with business priorities and strategy.
• Strong writing, synthesis, and advisory capabilities.
• Experience governing content, processes, and governance frameworks.
• Bilingual English/French with ability to coordinate across partners.

Responsibilities

• Define the strategic direction for internal communications and governance to ensure message consistency and quality.
• Act as a strategic advisor to leadership and managers, clarifying messages and priorities.
• Lead strategic communications mandates, including messaging, positioning, and initiatives.
• Drive internal communications plans and oversee events that drive engagement and alignment.
• Define governance, processes, KPIs, and coordination structures to improve efficiency.
• Guide coordination mechanisms and develop progress reports for management committees.
• Lead continuous improvement efforts in processes and ways of working with stakeholders.
• Oversee content governance to support brand, customer experience, and marketing performance.
• Plan, coordinate, and supervise team activities and employee development.

Skills

Internal communications

Leadership

Stakeholder management

Change management

Writing/editing

Bilingual English/French

Job description

Build Your Future With Us

Are you passionate about strategic communications, employee engagement, and the continuous improvement of organizational practices? Do you want to contribute to a company whose purpose is to help its clients feel confident and secure about their future? As a Director, Communications and Governance, you will play a key role in leading communications for the iA Auto and Home Insurance business line. You will help strengthen the clarity, consistency, and impact of communications by aligning them with business priorities while supporting employee engagement and organizational effectiveness.

This role is an excellent opportunity to showcase your expertise and fully leverage your potential within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What You Will Accomplish With Us

As a Director, Communications and Governance, you will be at the heart of our mission. Key responsibilities include:

• Define the strategic direction for the internal communications function and oversee communications governance to ensure message consistency, quality standards, and the application of best practices.

• Act as a strategic advisor to the leadership team and managers by supporting management communications, clarifying messages, and simplifying business priorities.

• Lead strategic communications mandates, including communication strategies, positioning, key messages, and priority initiatives.

• Drive internal communication plans and oversee the planning and delivery of internal events that foster employee engagement, alignment, and commitment.

• Define and evolve governance, coordination, process optimization frameworks, and performance indicators to strengthen operational efficiency and execution discipline.

• Guide coordination mechanisms, ensure structured monitoring of projects and initiatives, and support the development of progress reports for management committees.

• Lead continuous improvement efforts related to processes and ways of working in collaboration with stakeholders to support the performance of the department.

• Oversee content governance, message consistency, and content optimization to contribute to marketing performance, customer experience, and brand consistency.

• Plan, coordinate, and supervise team activities while ensuring employee development, engagement, quality deliverables, and the achievement of results.

What Could Help You Succeed in This Role

We are looking for someone who:

• Has significant experience in internal communications, management communications, or organizational communications.

• Demonstrates experience in people management or formal leadership of professionals.

• Has experience in organization-wide roles and transformation environments.

• Has experience in governance, process coordination, or the management of cross-functional initiatives, considered an asset.

• Stands out for strong writing, synthesis, simplification, and advisory skills.

• Demonstrates strong influence, prioritization, and decision-making abilities aligned with available resources, functional objectives, and business priorities.

• Intermediate level of English and advanced level of French proficiency required, as the incumbent will be expected to draft, review, simplify, and coordinate written communications in English and French with unilingual English-speaking and French speaking internal and external partners on a periodic basis.

Why You'll Love Working With Us

• A work environment where learning and development are combined with a shared pursuit of excellence;

• Artificial intelligence is in everyone’s hands, enhancing personal effectiveness and supporting organizational growth;

• A healthy, safe, equitable, and inclusive environment where your potential can thrive and grow freely;

• The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

Competitive Benefits

• Flexible group insurance plans

• Competitive retirement plan

• Employee share purchase plan

• Vacation program, wellness days, and personal development days

• Telemedicine services

• Employee and Family Assistance Program

• Ergonomic equipment program

• Performance bonus

• Discounts on iA products

• And much more!

At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply. Your place may be with us, and we want to get to know you!