Director, Communications and Governance

Iaawg; Quebec; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Flexible group insurance plans

Competitive retirement plan

Employee share purchase plan

Vacation program, wellness days, and个人

Telemedicine services

Ergonomic equipment program

Performance bonus

Discounts on iA products

Job summary

iA Financial Group is seeking a Director, Communications and Governance to lead internal and cross-functional communications for the iA Auto and Home Insurance business line. You will align messages with business priorities, support employee engagement, and drive governance and process improvements across the organization.

The role requires strong writing, advisory capabilities, and the ability to influence, prioritise, and deliver results in a hybrid environment.

Qualifications

• Significant experience in internal, management, or organizational communications.
• Proven leadership of professionals and teams.
• Experience in governance, process coordination, or cross-functional initiatives.

Responsibilities

• Define the strategic direction for internal communications and governance.
• Advise leadership and managers to clarify messages and align priorities.
• Lead communications mandates, including strategy, positioning, and key messages.
• Drive internal communications plans and organize events to boost engagement.
• Define governance, coordination, and performance indicators for efficiency.
• Oversee content governance to support marketing and brand consistency.

Skills

Strategic communications

Governance

Leadership

Employee engagement

Change management

Content governance

Job description

Job Description Build Your Future With Us

Are you passionate about strategic communications, employee engagement, and the continuous improvement of organizational practices? Do you want to contribute to a company whose purpose is to help its clients feel confident and secure about their future? As a Director, Communications and Governance, you will play a key role in leading communications for the iA Auto and Home Insurance business line. You will help strengthen the clarity, consistency, and impact of communications by aligning them with business priorities while supporting employee engagement and organizational effectiveness. This role is an excellent opportunity to showcase your expertise and fully leverage your potential within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What You Will Accomplish With Us

As a Director, Communications and Governance, you will be at the heart of our mission.

Key responsibilities include:

• Define the strategic direction for the internal communications function and oversee communications governance to ensure message consistency, quality standards, and the application of best practices.
• Act as a strategic advisor to the leadership team and managers by supporting management communications, clarifying messages, and simplifying business priorities.
• Lead strategic communications mandates, including communication strategies, positioning, key messages, and priority initiatives.
• Drive internal communication plans and oversee the planning and delivery of internal events that foster employee engagement, alignment, and commitment.
• Define and evolve governance, coordination, process optimization frameworks, and performance indicators to strengthen operational efficiency and execution discipline.
• Guide coordination mechanisms, ensure structured monitoring of projects and initiatives, and support the development of progress reports for management committees.
• Lead continuous improvement efforts related to processes and ways of working in collaboration with stakeholders to support the performance of the department.
• Oversee content governance, message consistency, and content optimization to contribute to marketing performance, customer experience, and brand consistency.
• Plan, coordinate, and supervise team activities while ensuring employee development, engagement, quality deliverables, and the achievement of results.

What Could Help You Succeed in This Role

• Has significant experience in internal communications, management communications, or organizational communications.
• Demonstrates experience in people management or formal leadership of professionals.
• Has experience in organization-wide roles and transformation environments.
• Has experience in governance, process coordination, or the management of cross-functional initiatives, considered an asset.
• Stands out for strong writing, synthesis, simplification, and advisory skills.
• Demonstrates strong influence, prioritization, and decision-making abilities aligned with available resources, functional objectives, and business priorities.
• Intermediate level of English and advanced level of French proficiency required, as the incumbent will be expected to draft, review, simplify, and coordinate written communications in English and French with unilingual English-speaking and French speaking internal and external partners on a periodic basis.

Why You'll Love Working With Us

A work environment where learning and development are combined with a shared pursuit of excellence; Artificial intelligence is in everyone’s hands, enhancing personal effectiveness and supporting organizational growth; A healthy, safe, equitable, and inclusive environment where your potential can thrive and grow freely; The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

Competitive Benefits

• Flexible group insurance plans
• Competitive retirement plan
• Employee share purchase plan
• Vacation program, wellness days, and personal development days
• Telemedicine servicesEmployee and Family Assistance Program
• Ergonomic equipment program
• Performance bonus
• Discounts on iA products
• And much more!

Location(s)

Quebec / 1080, Grande Allee West Other Possible Location(s)

Company Industrial Alliance, Auto and Home Insurance Inc.

Posting End Date 2026-09-04

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you.

* iA Financial group includes of the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity.

We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here.

Someone from our team will be happy to assist you with your needs.

As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes.

In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers.

At iA Financial Group, our differences make us unique.

We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger.

Our employees’ wellbeing is our priority.

We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model.

As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.

Want to join the iA family, but there’s no job openings right now that match your profile? Let us know you’re interested!