Director, Client Services/Business Development

Vaco; Calgary; Hybrid; CAD 70,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Client Services/Business Development to lead a high-performing team in Calgary. This hybrid role focuses on generating sales and building strong client relationships while collaborating with business leaders to deliver projects effectively. The ideal candidate will have a proven track record in B2B sales and recruitment, with a passion for driving results and inspiring others. Join a forward-thinking company that values diversity and inclusion, and make a significant impact in a collaborative environment where your contributions will be recognized and rewarded.

Qualifications

• 5-6 years of B2B sales and/or recruitment experience required.
• Strong customer relationship skills and effective communication.

Responsibilities

• Direct and motivate a high-performing team to drive revenue growth.
• Generate new job orders weekly and manage them from intake to fulfillment.

Skills

B2B Sales

Recruitment

Customer Relationship Management

Effective Communication

Planning and Prioritization

Education

Bachelor’s Degree

Tools

Bullhorn

Job description

Director, Client Services/Business Development

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Description: The Managing Director is responsible for generating sales, increasing revenue and profitability. This position establishes and develops client relationships as well as works with one or more recruiters to fulfill open job orders. The position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Duties and Responsibilities:

• Direct and motivate a high-performing team to drive revenue growth and exceed targets.
• Serve as primary strategic lead for the team and line of business.
• Establish and maintain target list developing client relationships.
• Conduct prospecting activities including phone calls, “ad calls,” skills marketing, email, social media, in-person meetings, and other methods.
• Generate new job orders weekly in line with performance objectives.
• Manage new and open job orders from intake to fulfillment.
• Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.
• Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Desired Competencies:

• Customer/Candidate Focus - Builds strong customer relationships and delivers customer-centric solutions.
• Results Oriented - Achieves results, even under tough circumstances.
• Communicates Effectively - Develops and delivers clear written and verbal communication tailored to different audiences. Active listening is essential.
• Planning and Forethought - Plans and prioritizes work to meet commitments aligned with organizational goals.
• Interpersonal Intelligence - Manages self and others’ emotions to create a respectful and rapport-building environment, embracing diversity of opinions and beliefs.
• Decision Quality - Makes timely, effective decisions that advance organizational objectives.
• Collaborative - Partners with others to achieve shared goals, seeking input and building trust.
• Drives Vision and Purpose - Inspires others with a compelling vision and strategy.
• Business Insight - Applies knowledge of the business environment to support organizational goals.
• Develops and Coaches Others - Uses coaching skills to guide and develop team members effectively.

Education and Experience:

• Bachelor’s Degree and 5-6 years of B2B sales and/or recruitment experience required.
• Relevant advanced experience may substitute for a degree.

Location: Hybrid in Calgary, AB

Compensation depends on various factors including skills, experience, location, and organizational needs. Salary range: $70,000 - $80,000 CAD. Incentive and discretionary bonuses may also be available.

Vaco respects your privacy and complies with applicable privacy laws. For details, see our Privacy Policy and notices specific to California residents.

Vaco is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.