Director, Client Services/Business Development

Vaco LLC; Calgary; Hybrid; CAD 70,000 - 80,000; Full time

Job summary

A leading company in Calgary is seeking a Director of Client Services/Business Development. This role is pivotal in driving revenue growth, managing client relationships, and leading a high-performing team. The ideal candidate will have a Bachelor's degree and extensive experience in B2B sales or recruitment, demonstrating strong interpersonal skills and a results-oriented mindset.

Qualifications

• Minimum of 5 to 6 years in B2B sales and/or recruitment required.
• Advanced experience considered in lieu of Bachelor's degree.

Responsibilities

• Direct and motivate a high-performing team to drive revenue growth.
• Establish and maintain client relationships through various prospecting methods.
• Manage job orders from intake to fulfillment.

Skills

Customer/Candidate Focus

Results Oriented

Communicates Effectively

Planning Forethought and Alignment

Interpersonal Intelligence

Decision Quality

Collaborative

Drives Vision and Purpose

Business Insight

Develops and Coaches Others

Education

Bachelor’s Degree

Advanced relevant experience in lieu of Bachelor's degree

Job description

Director, Client Services/Business Development

Description:

The Managing Director is responsible for generating sales, increasing revenue and profitability. This position establishes and develops client relationships as well as works with one or more recruiters to fulfill open job orders.The position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Duties and Responsibilities:

· Direct and motivate a high-performing team to drive revenue growth and exceed targets.

· Serve as primary strategic lead for the team and line of business.

· Establish and maintain target list developing client relationships.

· Conduct prospecting activities including phone calls, “ad calls,” skills marketing, email, social media, in-person meetings, and other methods.

· Generate new job orders weekly in line with performance objectives.

· Manage new and open job orders from intake to fulfillment.

· Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.

· Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Desired Competencies:

· Customer/Candidate Focus - Builds strong customer relationships and delivers customer-centric solutions.

· Results Oriented - Consistently achieves results, even under tough circumstances.

· Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding.

· Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals.

· Interpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity.

· Decision Quality - Makes good and timely decisions that keep the organization moving forward.

· Collaborative - Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction.

· Drives Vision and Purpose - Paints a compelling picture of the vision and strategy and creates a climate where people are motivated to do their best to help the organization achieve its objectives.

· Business Insight - Applies knowledge of business and the marketplace to advance the organization’s goals.

· Develops and Coaches Others - Utilizing effective coaching skills, asks appropriate questions and provides relevant guidance to help others find the solutions within and outside of themselves.

Education and Experience:

· Bachelor’s Degree and a minimum of 5 to 6 years B2B sales and/or recruitment required.

· Advanced, relevant experience considered in lieu of Bachelor's degree.

Location:Hybrid in Calgary, AB

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. An applicant may also be eligible to participate in certain incentive compensation programs based on achieving certain performance targets set forth each year and subject to the incentive compensation plan’s terms and conditions. The individual may also be eligible for discretionary bonuses.

Salary Range for this role:

$70,000 - $80,000 CAD

Vaco, LLC (“we,” “our,” or “Vaco”) respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California (“consumers” or “you”). For additional details, click here .

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

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