Director, Client Growth — Strategic Growth (Remote)

Tech Sales Jobs; Toronto; Remote; CAD 110,000 - 140,000; Full time

Job summary

Sodexo is seeking a Director, Client Growth in Toronto to lead strategic growth and client retention across a national portfolio. You will partner with executive teams, drive renewal strategies, and coordinate cross-functional actions to maximize value for clients and Sodexo.

The role requires regular travel within Canada and involves developing account plans, conducting strategic reviews, and guiding governance forums to ensure commitments are met and client satisfaction remains high.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, Hospitality Management, or related field; MBA considered an asset.
• 10+ years of experience in strategic account management, business development, consultative sales, or commercial leadership.
• Proven success managing complex B2B or multi-site client portfolios with measurable growth and retention.
• Experience building relationships with executive and C-suite stakeholders and influencing decisions.
• Strong commercial acumen, financial literacy, negotiation, and relationship management skills.
• Ability to lead cross-functional initiatives and drive results through collaboration.
• Proficiency with CRM platforms, Microsoft 365, data analytics, pipeline management, and financial reporting tools.
• Experience in food services, facilities management, or operational services is a strong asset.
• English required; French-English bilingualism strongly preferred.
• Willingness to travel approximately 25% to 40% within Canada.

Responsibilities

• Lead portfolio growth strategy and account planning.
• Manage client relationships and governance with executive exposure.
• Oversee retention, renewals and portfolio risk.
• Drive organic growth, cross-selling and performance metrics.

Skills

Strategic accounts

Executive relationships

B2B sales

Financial acumen

CRM proficiency

Cross-functional leadership

Negotiation

Communication

Education

Bachelor's degree in Business Administration

MBA considered an asset

Tools

CRM platforms

Microsoft 365

Data analytics tools

Financial reporting tools

Job description

Sodexo is seeking a Director, Client Growth in Toronto to lead strategic growth and client retention across a national portfolio. You will partner with executive teams, drive renewal strategies, and coordinate cross-functional actions to maximize value for clients and Sodexo.

The role requires regular travel within Canada and involves developing account plans, conducting strategic reviews, and guiding governance forums to ensure commitments are met and client satisfaction remains high.