Analyst, High Risk Client Management

RBC; Toronto; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Total Rewards program

Leadership development opportunities

Impact-driven work

Collaborative culture

Challenging work environment

Client relationships

Job summary

RBC is seeking an Analyst, High Risk Client Management to perform Enhanced Due Diligence analyses for clients, assess AML/CTF risk, and communicate findings to Senior Management. The role collaborates with multiple defense lines and stakeholders to ensure compliant risk assessments are completed according to RBC policies.

The candidate will develop risk assessments, escalate issues as needed, and support AML/CTF regulatory requirements with ongoing professional development.

Qualifications

• Bachelor's Degree or equivalent experience.
• Minimum 1-2 years of relevant work experience.
• Knowledge of AML compliance requirements and regulations for Canada, US, Caribbean and other RBC jurisdictions.
• Proficient in Microsoft Office applications (Outlook, Excel, Word).
• Strong investigative and problem solving skills.
• Strong written and oral communication skills.
• Language skills: Cantonese and Mandarin.

Responsibilities

• Conduct Enhanced Due Diligence (EDD) for higher risk clients to identify high risk factors and mitigate risks.
• Prepare clear, well-structured client risk assessments for Senior Management review and approval.
• Assign risk ratings according to RBC's risk rating methodology and manage reviews within RBC guidelines.
• Triage alerts and referrals to determine if further investigation is required.
• Escalate issues to business partners to ensure timely, compliant risk assessments.

Skills

AML Compliance

Investigative skills

Analytical mindset

Communication skills

Data analysis

Regulatory knowledge

Attention to detail

Office productivity

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

What is the Opportunity?

The Analyst, High Risk Client Management (HRCM) reports to the Senior Manager HRCM. In collaboration with the first and second lines of defense, including client facing professionals, AML Advisory, and other key stakeholders, the Analyst will conduct Enhanced Due Diligence (EDD) analysis for clients in order to assess whether a client is within RBC’s AML Risk Appetite and recommend a risk rating. These analyses are conducted at both onboarding, and on an ongoing basis and involves research using RBC approved techniques and tools to identify inherent and conduct risk factors, and where required historic and current source of wealth. The Analyst is required to prepare client risk assessments with the purpose of effectively communicating the materiality of any AML risk exposure (including ML, TF, high risk sector, sanctions, material relevant adverse information, etc.) for Senior Management review and approval. The role also involves communication with other business partners and stakeholders to ensure that all required matters are escalated appropriately where relevant, and that assessments are conducted within defined RBC guidelines, policies and procedures. This role requires a commitment to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes, including decisions and recommendations, are based on a thorough understanding of risk involved and are made in the context of AML / CTF regulatory requirements.

Job Description

What is the Opportunity?

The Analyst, High Risk Client Management (HRCM) reports to the Senior Manager HRCM. In collaboration with the first and second lines of defense, including client facing professionals, AML Advisory, and other key stakeholders, the Analyst will conduct Enhanced Due Diligence (EDD) analysis for clients in order to assess whether a client is within RBC’s AML Risk Appetite and recommend a risk rating. These analyses are conducted at both onboarding, and on an ongoing basis and involves research using RBC approved techniques and tools to identify inherent and conduct risk factors, and where required historic and current source of wealth. The Analyst is required to prepare client risk assessments with the purpose of effectively communicating the materiality of any AML risk exposure (including ML, TF, high risk sector, sanctions, material relevant adverse information, etc.) for Senior Management review and approval. The role also involves communication with other business partners and stakeholders to ensure that all required matters are escalated appropriately where relevant, and that assessments are conducted within defined RBC guidelines, policies and procedures. This role requires a commitment to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes, including decisions and recommendations, are based on a thorough understanding of risk involved and are made in the context of AML / CTF regulatory requirements.

What will you do?

Case Work and Enhanced Due Diligence (EDD)

• Conduct Enhanced Due Diligence (EDD) for higher risk clients in order to identify high risk factors for the purpose of mitigating financial, regulatory, reputational and legal risks to RBC
• Conduct research and investigations using RBC approved techniques and tools to evaluate if a client presents a higher level of money laundering / terrorist financing, regulatory and reputational risk to the Bank
• Prepare accurate, organized, high quality written client risk assessments in order to provide a clear understanding of risks involved and to effectively communicate findings and recommendations
• Prioritize and prepare client risk assessments and periodic reviews within defined RBC guidelines, policies and procedures, using a risk-based approach, in order to facilitate Senior Management decision and approval
• Assign an appropriate risk rating to the bank’s clients in accordance with RBC’s risk rating methodology
• Review, triage and assess alerts and referrals in accordance with RBC policies and procedures to determine if further investigation is required
• Initiate and/or execute due diligence to determine whether an EDD review is required and if warranted, ensure the required information / documents have been received in order to understand the extent of the client relationship
• File Suspicious Transaction Reports (STR) when Reasonable Grounds to Suspect (RGS) is met

Manage Relationships and Collaborate with Service Partners

• Work with business partners and stakeholders to ensure that, where applicable, all issues /reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures
• Effectively communicate with business partners and stakeholders to ensure a high degree of service standards and client care focus is maintained
• Communicate and follow up with business partners and/or stakeholders to obtain required information and/or documentation pertaining to risk assessment to ensure reviews / reports are completed within a timely manner
• Provide feedback and support to the business and/or stakeholders to ensure adherence to AML/CTF compliance requirements and to mitigate any financial, regulatory, reputational, and legal risk exposure to RBC

Accountability and Personal Development

• Assess self-training and self-development needs based on the requirements of the role in order to facilitate review of Personal Development plan with Manager/ Senior Manager as required
• Complete mandatory RBC training on a timely basis and maintain current industry knowledge, best practices, and skills sets relevant to AML/CTF, and other related regulatory matters in support of the analyst role
• Where applicable, engage in continuous learning on product risk
• Align with best practices communicated through feedback from Managers, Senior Managers, or other key stakeholders related to quality, process & procedure, etc.
• Attend and actively participate in team discussions, coaching sessions, and the development and testing of new initiatives/ processes as required
• Ensure timely and accurate completion of worksheet, reports and tools pertaining to tracking of workflow and data analysis
• Ensure assigned work is reviewed and completed within appropriate timelines and set benchmarks and that quality assurance feedback is understood and applied
• Ensure risk assessment reports and required supporting information is documented and maintained in accordance with RBC policies and procedures
• Adhere to RBC Code of Conduct and privacy principles

Manage Regulatory Risks

• Provide input into the development of processes, guidance documents, tools and job aids as required, in order to enhance the HRCM Strategy and ensure compliance with regulatory and policy requirements
• Provide feedback to the Manager/Senior Manager where gaps are identified regarding processes in order to ensure adherence to compliance with AML / CTF legislation, policies, and procedures
• Contribute to and provide information to support requests from audit, regulators and/or supervisory bodies

What do you need to succeed?

• Bachelor's Degree or equivalent experience
• Minimum 1-2 years of relevant work experience
• Knowledge of and/ or experience in AML Compliance, Financial Crimes investigations (within law Working knowledge of AML compliance requirements and regulations for Canada, US, Caribbean and other jurisdictions where RBC operates
• Standards for knowledge and experience for assigned area of responsibility (for example, Capital Markets, Sectors)
• Experience working in law enforcement or the financial sector or financial regulatory oversight
• Skilled in Microsoft Office Outlook, Excel, Word applications (Level 2 or above).
• Strong investigative and problem solving skills
• Strong analytical aptitude and risk mindset
• Highly developed organizational skills and the ability to work within strict deadlines
• Ability to work under pressure of tight deadlines, multiple tasks and quick decision
• Excellent interpersonal skills
• Strong written and oral communication skills
• Language skills (Cantonese, Mandarin)
• CAMS Designation preferred
• CSC or equivalent (for Capital Markets preferred

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

– POST

Job Skills

Anti-Money Laundering (AML), Communication, Data Gathering Analysis, Detail-Oriented, Financial Regulation, Fraud Risk Management, Group Problem Solving, Internal Controls, Operational Integrity, Process Management

Additional Job Details

Address: 20 KING ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-19

Application Deadline: 2026-09-04

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.