Directeur(trice) bilingue de services alimentaires scolaire et entretien ménager, Montréal

Group Compass Ltee; Westmount; On-site; CAD 55,000 - 65,000; Full time

Job summary

Selwyn House seeks a Food Service and Housekeeping Manager to oversee daily operations of a single unit, ensuring tasks are completed, staff are scheduled, and costs are controlled to deliver exceptional service.

Ideal candidates have 3+ years in food services, hospitality, or customer service, with team leadership, budgeting knowledge, and strong bilingual communication in French and English.

Qualifications

• 3 years of experience in food services, hospitality, or customer service.
• Experience in supervising teams and staff scheduling.
• Basic knowledge of finance and budgeting.
• Strong organizational, prioritization, and leadership skills.
• Excellent communication in French and English (written and spoken).

Responsibilities

• Ensure smooth daily operation of food services and housekeeping for a single unit.
• Schedule staff and manage workload to meet service targets.
• Control costs to meet budgetary targets.
• Respond to requests and resolve issues to maintain high-quality service.
• Ensure compliance with quality, health, and safety standards.
• Inspire, coach, and develop team members to a high-performing environment.

Skills

Team management

Budgeting

Leadership

Bilingual communication (French & EN)

Job description

Food Service and Housekeeping Manager, Selwyn House

Job Category: Service & Hospitality

• Full-Time
• On-site

Locations

Showing 1 location

Description

The Food Service and Housekeeping Manageris responsible for managing the daily operations of a single unit; this includes ensuring tasks are completed, scheduling staff, controlling costs, resolving issues or complaints, and managing personnel.

Now, if you were to come on board as a Food Service and Housekeeping Manager, we’d ask you to do the following for us:

• Ensure the smooth daily operation of food services by engaging the team, delegating effectively, and delivering an exceptional customer experience and high-quality service
• Manage costs rigorously to meet and maintain budgetary targets
• Provide exemplary customer service by responding promptly to requests, resolving issues, and turning complaints into opportunities for improvement
• Ensure compliance with quality, health, and safety standards, and take proactive measures to maintain adherence
• Inspire, coach, and develop team members to achieve objectives and foster a positive, high-performing work environment

Do you think you are the ideal candidate to become one of our Food Service and Housekeeping Managers? Here is how we will know you will succeed in this role:

• 3 years of experience in food services, hospitality, or customer service
• Experience in team management and supervision
• Basic knowledge of finance and budgeting
• Strong organizational, prioritization, and leadership skills
• Excellent communication skills (oral and written) in both French and English. Proficiency in English is required to communicate daily with head office, partners, assigned suppliers operating at a national level, and sponsors.