Directeur adjoint/directrice adjointe de la restauration

Ek Chai Kahani; Surrey; On-site; CAD 50,000 - 65,000; Full time

Job summary

Ek Chai Kahani in Surrey, BC is seeking a hands-on operations coordinator to oversee daily operations, coordinate staff, and ensure smooth service at our busy location.

You will recruit and schedule employees, maintain inventory, and uphold health and safety standards while delivering excellent customer experiences and organizing events. The ideal candidate has 1–2 years of experience in operations and a college diploma; this is a full-time permanent role.

Qualifications

• 1–2 years of experience in operations management.
• Experience recruiting staff and scheduling shifts.
• Ability to plan and organize daily operations and events.
• Commitment to health and safety standards.
• Strong customer service and problem-solving skills.

Responsibilities

• Evaluate daily operations.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Organize and maintain inventory.
• Ensure health and safety rules are followed.
• Handle customer complaints and concerns.
• Provide customer service and manage events.

Skills

Operations management

Staff recruitment

Scheduling

Inventory management

Health & safety compliance

Customer service

Event management

Education

College diploma (1–2 years)

Job description

• Work Term: Permanent


• Work Language: English


• Education:


• Experience:

Études

• Certificat ou diplôme d'un collège, d'un cégep ou d'un autre établissement d'enseignement non universitaire d'un programme d'une durée de 1 an à 2 ans

Tâches

• Évaluer les opérations quotidiennes


• Planifier et organiser les opérations quotidiennes


• Recruter du personnel


• Fixer les horaires de travail du personnel


• Organiser et tenir un inventaire à jour


• Voir à ce que les règles de santé et de sécurité soient respectées


• Régler les plaintes des clients et répondre à leurs préoccupations


• Fournir le service à la clientèle


• Gérer des événements

Expérience

• 1 an à moins de 2 ans


• Hours: 32 heures par semaine