The Direct Support Professional (DSP) plays a vital role in providing person-centred care and support to children and young adults with developmental disabilities in our residential program. This role involves promoting residents’ safety, dignity, independence, and overall well-being while supporting their daily living needs, personal development, and meaningful community participation. The ideal candidate is compassionate, patient, reliable, and committed to creating a safe, respectful, and inclusive environment where every resident is empowered to thrive.
Responsibilities
- Provide direct care and support to children, including assistance with daily living activities such as personal hygiene, meal preparation, and housekeeping.
- Implement individualized support plans and behavioral intervention plans as directed.
- Monitor children’s well-being, identifying and addressing any immediate needs or concerns.
- Maintain a safe and nurturing environment for all children.
- Develop and maintain positive relationships with children, fostering trust and respect.
- Provide emotional support and guidance to children.
- Assist children in developing life skills such as communication, social interaction, and problem-solving.
- Participate in recreational activities and outings with children.
- Maintain accurate and timely documentation of all services provided.
- Collaborate with other members of the care team, including Program Supervisors, therapists, and other professionals.
- Adhere to all agency policies and procedures, including child protection guidelines.
- Participate in ongoing professional development and training.
Qualifications
- Education: Diploma or degree in Developmental Services, Child and Youth Care, Social Service Work, Personal Support Work, or another related human services field. Equivalent education and relevant experience may be considered.
- Experience: Previous experience supporting children, youth, or adults with developmental disabilities, behavioural challenges, or complex support needs is an asset.
- First Aid and CPR: Valid Standard First Aid and CPR certification.
- Crisis Intervention Training: Valid CPI (Crisis Prevention Intervention) or Safe Management (SMG) certification, as applicable.
- Police Record Check: A satisfactory Vulnerable Sector Check (VSC).
- Background Documentation: Valid Behavioural Record Check (BRC), where required for the position.
- Communication Skills: Strong verbal and written communication, observation, documentation, and reporting skills.
- Personal Attributes: Patience, compassion, honesty, reliability, professionalism, attention to detail, and the ability to work effectively in a team.
- Availability: Willingness to work rotating shifts, including days, evenings, weekends, overnight shifts, and statutory holidays in a 24/7 residential setting.
- Physical Requirements: Ability to perform the physical duties of the position and respond appropriately to residents' needs and emergencies.
- Professional Conduct: Ability to maintain confidentiality, follow policies and procedures, respect individual rights, and provide person-centred support.
- Additional Requirements: Ability to administer or assist with medication in accordance with training and organizational policies, maintain accurate records, and complete all mandatory training.
- Work Authorization: Legally authorized to work in Canada.
- Driver's Licence: A valid Ontario driver’s licence is an asset or requirement where driving residents is part of the role.
Accessibility
- Equal opportunity employer committed to diversity, inclusion, and a respectful workplace.
- Competitive hourly wage of $23 per hour.
- Relevant training and professional development opportunities.
- Supportive team environment focused on quality care and continuous improvement.
- Meaningful opportunity to make a positive difference in the lives of children and young adults with developmental disabilities.