Direct Support Facilitator - Intensive Support Residence

Community Living Hamilton; Hamilton; On-site; CAD 33,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Professional growth

Inclusive work environment

Job summary

Community Living Hamilton is hiring Direct Support Facilitators in Hamilton, Ontario, to support individuals with diverse needs in an Intensive Support Residential Program. Roles include full-time and part-time opportunities with a rotating day/evening/night schedule and every-other-weekend postings.

The role focuses on person-centred plans, skill-building, advocacy, and collaboration with multidisciplinary teams.

Qualifications

• DSW, SSW, CYW, or related Social Services diploma/degree
• Two years' experience supporting individuals with developmental disabilities, mental health, addictions, homelessness, or complex support needs preferred.
• Demonstrated ability to build effective professional relationships based on respect, dignity, inclusion, and healthy boundaries.
• Experience developing and implementing Person Directed Plans and Individual Support Plans.
• Strong communication, problem-solving, and interpersonal skills
• Commitment to person-centred supports and community inclusion.
• Valid First Aid and CPR Certification
• A valid G class driver’s license with a clean 3-year driver’s abstract, and proof of insurance in good standing.

Responsibilities

• Support individuals in achieving goals identified within their Person Directed Plans/Individual Support Plans
• Foster independence through skill development and coaching
• Support health, wellness, recreation, employment, and relationship-building goals
• Develop respectful and professional relationships that promote dignity, choice, and inclusion
• Collaborate with community partners and multidisciplinary teams
• Advocate for client rights, interests, and well-being
• Maintain a safe, secure, and supportive living environment
• Complete required documentation and reporting
• Respond appropriately to challenging situations and behaviours using approved intervention strategies

Skills

Communication

Problem-solving

Interpersonal skills

Team collaboration

Documentation

Advocacy

Education

DSW/SSW/CYW or related Social Services diploma/degree

Tools

First Aid Certification

CPR Certification

G class driver’s license

Job description

Build Great Lives. Build a Meaningful Career.

Community Living Hamilton supports more than 1,600 adults and children with diverse abilities to live meaningful, inclusive lives in their communities. We are currently seeking 2 Full-Time and 3 Part-Time Direct Support Facilitators to join our Intensive Support Residential Program supporting individuals with developmental disabilities, mental health challenges, addictions, and experiences of homelessness.

This is an existing vacancy.

Pay Rate: $29.28 per hour

Schedule: This position follows a rotating schedule that includes days, evenings, weekdays, and weekends. Day Shift (7 am to 3 pm); Evening shift (3pm – 11 pm); Night shift (11 pm -7 am).

Employees will participate in an alternating day and evening schedule, including every other weekend, based on operational requirements and posted schedules.

What You'll Do

• Support individuals in achieving goals identified within their Person Directed Plans/Individual Support Plans
• Foster independence through skill development and coaching
• Support health, wellness, recreation, employment, and relationship-building goals
• Develop respectful and professional relationships that promote dignity, choice, and inclusion
• Collaborate with community partners and multidisciplinary teams
• Advocate for client rights, interests, and well-being
• Maintain a safe, secure, and supportive living environment
• Complete required documentation and reporting
• Respond appropriately to challenging situations and behaviours using approved intervention strategies

Qualifications

• DSW, SSW, CYW, or related Social Services diploma/degree
• Two years' experience supporting individuals with developmental disabilities, mental health, addictions, homelessness, or complex support needs preferred.
• Demonstrated ability to build effective professional relationships based on respect, dignity, inclusion, and healthy boundaries.
• Experience developing and implementing Person Directed Plans and Individual Support Plans.
• Strong communication, problem-solving, and interpersonal skills
• Commitment to person-centred supports and community inclusion.
• Valid First Aid and CPR Certification
• A valid G class driver’s license with a clean 3-year driver’s abstract, and proof of insurance in good standing.

Why join CLH:

• Competitive wage of $29.28 per hour
• Meaningful, person-centred work
• Employer matching Pension
• Opportunities for professional growth and development
• An organization committed to inclusion, respect, and community participation

At Community Living Hamilton, we are committed to employment equity and to building a workforce that reflects the diversity of our community. We uphold the standards set out in the Accessibility for Ontarians with Disabilities Act (AODA) and strive to ensure an accessible, barrier-free recruitment process. We encourage applications from all qualified individuals, including persons with disabilities, Indigenous Peoples, racialized individuals, women, and members of the 2SLGBTQ+ community. Accommodations are available throughout the hiring process upon request. Please contact [e-mail] for assistance.