RESIDENTIAL SUPPORT WORKER (RELIEF)

GetHired, Inc.; Hamilton; On-site; CAD 36,000 - 39,000; Part time

Benefits offered by this job

On-the-job training

Childcare discounts

Community involvement

Total rewards package

Job summary

YWCA Hamilton seeks staff to provide direct support in a 24-hour group living residence for adults with developmental disabilities. The role emphasizes safety, well-being, and person-centered care within a feminist, anti-oppressive framework.

The position requires a DSW/SSW/CSW or related diploma, experience with challenging behaviors, and First Aid/CPR with NVCI training. A driver’s license and willingness to travel are assets.

Qualifications

• Diplomas or certificates in developmental services, social work, or related fields.
• Experience working in residential/group living settings preferred.
• First Aid/CPR certification and NVCI training are expected.

Responsibilities

• Provide direct support services in a residential setting.
• Ensure physical and emotional well-being and safety of residents.
• Document daily activities and behavior support plans.
• Maintain compliance with policies and legislation (QAM, MCSS 299/10).
• Assist with activities of daily living and mobility support.

Skills

Excellent communication

MS Office proficiency

Teamwork

Driver's license

Education

DSW

SSW

CSW

Autism & Behavior Sciences

Concurrent Disorders Diploma (PSW)

Tools

MS Office (Word/Outlook)

Job description

Number of Vacancies: 5

Type of Contract: Permanent

Hours of Work: 0-14 Hours/Week

Compensation: $27.05/Hour

Job Code: 1-DS-2026

Start Date: TBD

Department: Developmental Services

Location: Hamilton, ON

ABOUT US

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities.

YWORK FOR US?

Grounded in our core values of intersectional feminism, people-centered approaches, belonging, shared responsibility and strong partnerships, our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans), girls, Two-Spirit and gender-diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our community.

AS A YWCA HAMILTON EMPLOYEE YOU GET

• On-the-job training and professional development opportunities
• Childcare discounts
• Opportunities to get involved in our community
• A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

RESPONSIBILITIES

This employee will work in an assigned primary 24-hour group living/supported living residence for adults with a developmental disability, who may also have behavioral challenges, mental health diagnosis and/or physical or complex medical needs. They will provide delivery of direct support services to all individuals within the residential setting and ensure the physical and emotional well-being and safety/security of all individuals within the residence in alignment with YWCA Hamilton’s Mission and Vision Statements.

• In cooperation with program supervisor, full time staff and other part time and relief staff, will perform all duties and responsibilities in a productive, professional and cooperative manner which will contribute to the overall goals of the department and in keeping with general policies and guidelines of YWCA Hamilton.
• Ensure the physical and emotional well-being of individuals we support is maintained. Meet QAM Compliance and MCSS Legislation 299/10 Standards.
• Provide physical assistance/support as needed by individual in all areas of activities of daily living including but not limited to: physical lifting/transfers of residents, pushing/pulling mobility equipment/devices, bathing/toileting and hygiene routines, medication administration, meal preparation/feeding, chores/housekeeping, finances, socialization, recreation, and programming.
• All necessary administrative/documentation tasks are performed: client file documentation, implementation of behavior support plans, behavior data collection, daily logs, individual programming, checklists, chore lists, or other reports/tasks as assigned.
• Support services offered will maintain or increase individual’s independent living skills and personal growth.

QUALIFICATIONS

• Developmental Service Worker Diploma (DSW), Social Service Worker Diploma (SSW), currently enrolled in SSW program, Community Service Worker Diploma (CSW), Autism & Behavior Sciences, Concurrent Disorders Diploma (PSW)
• Minimum 1-2 Years work experience in a residential group living setting
• Experience working with individuals who display challenging behaviors
• Emergency First Aid/CPR Certification, NVCI Training
• Ability to work independently and as part of a team
• Proficiency with MS Office Applications including but not limited to: Word and Outlook
• Working from a feminist, anti-oppressive/anti-racist perspective
• French Language Skills an Asset
• Must be able to work designated schedule as assigned
• Excellent communication skills both verbal & written
• Must provide a current Vulnerable Sector Police Check or willingness to obtain at own cost
• Attend and participate in all YWCA Hamilton mandatory training
• Must be willing to provide a pre- employment medical examination and annually thereafter
• Must have a valid Ontario Class G Driver’s License

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+, individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process, if you require accommodation please reach out to [e-mail]

Personal information collected during the recruitment process will only be used for employment opportunities in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered. YWCA Hamilton may use AI tools to screen, assess, or select applicants during the hiring process.