Support Worker 3

Humana Community Services; Exeter; On-site; CAD 33,000 - 46,000; Full time

Job summary

Humana Community Services in Exeter, Ontario is seeking a dedicated professional to support adults with developmental disabilities in an assisted-living setting. The role provides 24/7 support to enhance daily living skills and community participation, within person-centered care plans and compliant with regulations.

Applicants must hold a DSW or PSW diploma (or equivalent), have at least 2 years of related experience in behavior intervention, and possess strong verbal and written communication.

Qualifications

• Post-secondary diploma in DSW or PSW or equivalent Human Services program.
• Minimum two years of related experience providing behaviour intervention support.
• Verbal and written communication proficiency; ability to work with diverse groups.

Responsibilities

• Provide 24/7 support to adults with developmental disabilities to develop daily living skills for community integration.
• Collaborate with the team to implement care plans aligned with person-centered programs.
• Provide safe environment and use de-escalation and decision-making skills in crises.
• Work with diverse groups and uphold equity, diversity, inclusion, and justice.

Skills

Communication skills

Leadership

Team collaboration

Multilingualism assets

Education

DSW/PSW diploma (or equivalent)

Job description

Compensation: $28.67/ hour plus vacation pay; 2.5% in lieu of benefits

Location: Exeter, ON

Site: Hartland

Schedule: 16-32 hrs/week; varied shifts including evenings, weekends, and public holidays

Apply by: Tuesday, November 03, 2026, at 11:59 p.m.

Please be advised: A Class G (full) Driver’s License is mandatory for this position.

Summary of Roles & Responsibilities:

• Working with adults with developmental disabilities, concurrent disorders, and/or dual diagnoses in an assisted-living environment, providing 24/7 support to develop daily living skills that support community integration/engagement
• Collaborate with the team to implement care plans that support involvement in person-centered programs that ensure the daily needs of participants are met (medical, personal, physical, financial, hygienic, social, recreational, emotional, developmental), and provide the best quality of life while in compliance with legislated requirements and company policies and procedures
• Provide a safe and supportive environment for participants requiring varying levels of behavioral interventions; remain calm and focused in crisis situations while utilizing effective de-escalation and decision-making skills
• Work successfully with diverse groups and demonstrate commitment to principles of equity, diversity, inclusion, and justice

Qualifications:

• Completion of a post-secondary diploma in Developmental Services Worker (DSW) or Personal Support Worker (PSW) - or an equivalent Human Services program.
• Minimum two (2) years of related experience providing behaviour intervention support; knowledge of concurrent disorders and/or dual diagnoses, and strategies for support
• Reliable with a demonstrated commitment to being a dependable member of a team
• Understanding of support requirements specific to the roles and responsibilities of the job
• Proficiency in both verbal and written communication
• Strong leadership, mentorship, advocacy, organization, communication, and problem-solving skills, in addition to attention to detail
• Ability to work collaboratively with the team, and independently as necessary
• Capacity to establish, implement, and maintain professional and personal boundaries
• Multilingualism and having diverse lived experiences are considered assets

Requirements:

• Valid Class G (full) Driver’s License with a 3-year Uncertified Driver Record
• Satisfactory current (within the last 6 months) Vulnerable Sector Check
• Physical Health assessment: verification of up-to-date immunisations, negative TB Skin test (within the last 6 months), COVID vaccination status (2 doses), and ability to meet the physical and psychological requirements of the position
• Current Standard First Aid & CPR, Level C with AED training preferred

Humana Community Services is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity, and invite applications from all qualified candidates. If you require accommodation at any stage of the application process, contact us at [e-mail] . Employees represented by Local 171 will be given first consideration for these positions. Only selected candidates invited for an interview will be contacted.