Direct Customer Service Representative

LMG Inc.; Ottawa; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is on the lookout for a Direct Customer Service Representative to join their dynamic team. This role focuses on building strong customer relationships and ensuring satisfaction through effective communication and sales strategies. The ideal candidate will have a passion for customer service, a drive for success, and the ability to handle inquiries and close sales. With a supportive environment and clear goals for growth, this position offers an exciting opportunity for those eager to make a difference in customer interactions and contribute to the firm's success.

Qualifications

• 0-1 years of experience in customer service-related fields.
• A passion for working in customer service.

Responsibilities

• Fostering excellent customer relationships on behalf of clients.
• Answering product or service inquiries and making suggestions.
• Closing sales when necessary.

Skills

Communication Skills

Customer Service

Sales Skills

Education

High School Diploma or GED

Bachelor's Degree in Business or Economics

Job description

Here at our firm, we handle all of the direct Customer Service, Sales, and Marketing work for our clients through our unique approach.

We work directly with customers of our clients, putting our focus on building lasting relationships.

Our firm has found much success in helping to maintain and grow our client’s customer base over the years and we have big goals set as we head towards the coming year.

That is why we are currently seeking an individual with exceptional communication skills, and a drive for success to join our team as the Direct Customer Service Representative. Responsibilities Include: Fostering excellent customer relationships on behalf of our clients Answering any and all product or service inquiries Making suggestions of products and services that may fit the customer's needs and wants Up-selling on additional products or services Completely closing sales when necessary What We Look for: A high school diploma/GED equivalent or a Bachelor’s Degree in Business, Economics, or any other related field 0-1 years of experience in any customer service-related field Excellent communication skills A passion for working in customer service Powered by JazzHR