Dining Room Supervisor - Impactful Senior Living

Revera Inc.; Canada; On-site; CAD 24,000 - 34,000; Full time

Job summary

Cogir Senior Living in Canada is seeking a Dining Room Supervisor to direct and supervise the dining room staff, delivering a high level of service to residents.

This role reports to the Culinary Manager and includes shift planning, staff recruitment and orientation, performance coaching, and ensuring quality and ethics across all service areas, in line with The Main Course and Cogir's standards.

Qualifications

• Graduate of recognized course in Food & Beverage/Hospitality.
• Completion of courses in service management, guest relations, service excellence, human resources or equivalent.
• Completion of Safe Serve (Ontario) or equivalent.
• Minimum of three years experience in hotel or restaurant fine dining service.
• Ability to manage staff and resources.
• Excellent human relations skills to handle diverse interactions with Residents, families and staff.
• Good written and oral communication skills in English.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Responsibilities

• Directs and supervises the activities of the dining room to provide a high level of service
• Ensures shift routines are current, monitors work flow, evaluates performance and service delivery that is consistent with principles outlined in "The Main Course' and corporate standards, and makes changes as required to ensure the consistency in quality of service
• Recruits and orients dining room wait staff, completes work schedules and authorizes leaves of absences
• Provides job analysis and role functions for all dietary personnel within their scope of practices
• Responsible for supervising, coaching, redirecting, and evaluating dining room staff performance to ensure a high level of productivity and the best use of staff capabilities, as well as to ensure that the objectives of the department are being met
• Attempts to resolve personnel problems with staff and refers unresolved problems to Food Services
• Work in a position of trust with vulnerable adults (residents)
• Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity
• Complete other duties as assigned

Skills

Staff management

Communication skills

English proficiency

Education

Hospitality/F&B certification

Safe Serve (Ontario) certification

Job description

Cogir Senior Living in Canada is seeking a Dining Room Supervisor to direct and supervise the dining room staff, delivering a high level of service to residents.

This role reports to the Culinary Manager and includes shift planning, staff recruitment and orientation, performance coaching, and ensuring quality and ethics across all service areas, in line with The Main Course and Cogir's standards.