Digital Transformation & Solutions Analyst (Hybrid)

Wintrust Financial Corporation; Toronto; Hybrid; CAD 59,000 - 77,000; Full time

Benefits offered by this job

Health benefits

RRSP plan

Education reimbursement

Job summary

FIRST Insurance Funding of Canada (FIRST Canada) is seeking a highly analytical Business Solutions Analyst to lead discovery, design, and delivery of technology solutions that meet business objectives and drive efficiency.

You will serve as a liaison between business stakeholders, product teams, and technical delivery resources, translating needs into scalable, data-driven solutions with strong requirements documentation and UAT leadership.

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, or related discipline; 3–5 years in business analysis or similar techno-functional roles.
• Experience leading requirements gathering, process analysis, and technical documentation activities.
• Strong knowledge of enterprise applications, system integrations, data flows, and digital transformation initiatives.
• Familiarity with SDLC, UAT, and Agile, Waterfall, or hybrid delivery frameworks.

Responsibilities

• Lead discovery sessions to elicit, analyze, document, and validate requirements (business, functional, technical, non-functional).
• Develop and maintain BRDs, FRDs, user stories, process flows, use cases, and acceptance criteria.
• Analyze processes, data flows, integrations, and propose improvements aligned with architecture and security.
• Lead cross-functional delivery from discovery through implementation and post-production support.
• Coordinate with vendors and technical teams to define integration requirements and solution designs.
• Lead User Acceptance Testing (UAT), test planning, execution, and sign-off.

Skills

Business analysis

Requirements elicitation

Technical documentation

SDLC methodologies

Agile/Waterfall/hybrid

Analytical thinking

Stakeholder management

Education

Bachelor's degree in Business/Information Systems/Computer Science

Job description

FIRST Insurance Funding of Canada (FIRST Canada) is seeking a highly analytical Business Solutions Analyst to lead discovery, design, and delivery of technology solutions that meet business objectives and drive efficiency.

You will serve as a liaison between business stakeholders, product teams, and technical delivery resources, translating needs into scalable, data-driven solutions with strong requirements documentation and UAT leadership.