Digital Operations Specialist, Ecommerce

The Aldo Group Inc.; Montreal; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in the retail sector seeks a Digital Operations Specialist for their eCommerce team. This role involves managing Shopify operations, enhancing digital workflows, and ensuring optimal performance of the online storefront. Candidates should have experience in ecommerce and be proficient in both English and French. Join a culture focused on continuous learning and social responsibility while making a positive impact.

Benefits

Recognition programs

Training Offers

Subsidized cafeteria

Flex schedules

Purchase discount

On-campus gym

Sick days

Qualifications

• 2+ years in ecommerce merchandising or related roles.
• Fluency in English and French required.

Responsibilities

• Manage daily website operations including product setup and inventory syncing.
• Collaborate with teams to implement SEO best practices.
• Monitor site health KPIs and troubleshoot issues.

Skills

Organizational Skills

Project Management

Problem Solving

Analytical Skills

Communication

Education

Bachelor's Degree

Tools

Shopify

Microsoft Excel

Google Analytics

Job description

Job Title: Digital Operations Specialist, Ecommerce

Department:

Looking to unbox your full potential? Find YOUR Fit at the ALDO GROUP.

Join the ALDO Group and thrive in a culture of continuous learning and impactful social responsibility! We offer exceptional training programs and are committed to ethical practices and sustainability. Find YOUR Fit while making a positive difference – apply now!

FIND YOUR FIT

• Recognition programs to showcase your talent!
• Tools to support and help them to reach their Career Goals. (Training Offers, Scholarship Programs, LinkedIn Learning and more).
• To be part of a company that takes a stand on issues affecting people, the environment, and our partners
• Summer Fridays (because Summer is for fun)
• Purchase discount on merchandise sold in all our divisions.
• Family & Friends events with discounts on our products
• Subsidized cafeteria & daycare
• Subsidized public transportation and free parking
• On-campus gym with access to a trainer
• Flex schedules and possibility to work from home
• Sick days
• Attractive total compensation!

YOUR ROLE

We are looking for a Digital Operations Specialist to join the eCommerce Sperry team and support with the execution and optimization of our Shopify ecommerce ecosystem. Reporting to the Ecommerce Manager, this role will support day-to-day website operations, ensure operational excellence across digital workflows, and contribute to eCommerce performance. You’ll play a pivotal role in maintaining the health of our Shopify storefront, coordinating launches, and enabling efficient, data-driven ecommerce operations.

• Own daily operations of the website, including product setup, pricing, tagging, inventory syncing, and collection management.
• Ensure uptime, responsiveness, and functionality of key Shopify components and third-party app integrations.
• Manage day-to-day merchandising and content operations within the merchandising platform (Bloomreach), ensuring seamless integration with Shopify and consistent execution of navigation, search, and personalized content strategies.
• Collaborate with content, merchandising, and marketing teams to implement on-site SEO best practices, including optimized product titles, meta descriptions, headers, and internal linking—improving organic visibility and search rankings.
• Coordinate with the CRM team to select and curate featured products for emails, aligning with inventory, merchandising priorities, and promotional strategies.
• Support product catalog updates connected to the PIM, including new product setup, SKU lifecycle transitions, metafield enrichment, and collection optimization.
• Assist in digital campaign and product launch readiness by managing content uploads, coordinating assets, and ensuring all milestones are met.
• Monitor site health KPIs (site speed, broken links, tagging accuracy) and proactively flag issues.
• Troubleshoot bugs and escalate issues with Shopify support or development partners.
• Execute website content updates using Shopify content platform.
• Analyze content engagement and conversion metrics to refine content strategy, site merchandising, and user experience, using tools such as Google Analytics and Shopify Analytics.
• Implement data-driven optimizations to site structure, navigation, product merchandising (e.g., cross-sells, upsells, recommendations), and dynamic content placements using Shopify-compatible tools and apps.

QUALIFICATIONS

• 2+ years of experience in ecommerce merchandising, digital marketing, digital product management, or related roles.
• Experience with Shopify, including metafields and app ecosystem.
• Strong organizational and project management skills with excellent attention to detail.
• Proficiency in Microsoft Excel.
• Experience with content management systems and technology solutions.
• A proactive problem-solver who thrives in a fast-paced, data-driven ecommerce environment.
• Ability to lead projects from conception to completion involving multiple stakeholders and strategic vision.
• Good analytical skills; experience in data analysis is an asset.
• Strong communication skills in English and French; fluency in both languages is required as it involves communication with clients and stakeholders across Canada.

OUR COMMITMENT

The ALDO Group has been on a journey for over 50 years, believing that passionate associates are at the heart of our success. We are committed to diversity and inclusion, encouraging applicants from Aboriginal, racialized, disabled, gender and sexually diverse communities, and those with intersectional identities. We strive to create a diverse, inclusive work environment that promotes equal opportunity and accountability.

#FindYourFit