Digital Media Specialist

Hard Problems; Vancouver; On-site; CAD 65,000 - 85,000; Full time

Job summary

The Provincial Health Services Authority (PHSA) in Vancouver is seeking a Digital Media/AV Specialist to join the Media Services team and support BC Children's and BC Women's hospitals. The role covers the full lifecycle of digital media production, from planning and development to output and distribution, plus hands‑on AV support across the organization.

Responsibilities include planning, developing, and producing professional media (video, audio, animations, photography, graphics) for formats

Qualifications

• A diploma in digital design or new media, plus at least one year of recent related experience (or an equivalent combination of education, training, and experience).
• Proficiency with digital media and AV technologies, with a commitment to maintaining and upgrading that proficiency over time.
• Strong verbal and written communication skills.
• Ability to work effectively with a range of stakeholders and colleagues.
• Good organizational skills and the ability to prioritize work according to operational demands.
• Physical ability to carry out the duties of the position, including hands‑on equipment support.

Responsibilities

• Plan, develop, and produce professional‑quality digital media including video, audio recordings, animations, photography, and graphics for formats ranging from print to mobile.
• Build and maintain interactive eLearning resources using tools such as Adobe Creative Suite, HTML, CSS, JavaScript, and Flash.
• Provide full webcasting support, including live streaming and creating and maintaining a database of on‑demand media.
• Support users across varied environments by ensuring AV equipment is operational, troubleshooting issues such as battery and bulb replacement, connector provision, and sound system checks.
• Perform routine preventative maintenance and troubleshooting on AV systems, media production equipment, and classroom technology.
• Recommend equipment and supply purchases to the Coordinator to support digital media production and classroom AV needs.

Skills

Strong communication

Organizational skills

Stakeholder coordination

Education

Diploma in digital design or new media

Tools

Adobe Creative Suite

HTML

CSS

JavaScript

Flash

Job description

The Provincial Health Services Authority (PHSA) provides specialized health care services to communities across British Columbia. It supports a range of programs and facilities, including BC Children's Hospital and BC Women's Hospital, and is guided by values of compassion, respect, equity, courage, and innovation.

The role

The Digital Media/AV Specialist sits within the Media Services team and supports BC Children's and BC Women's hospitals. The role covers the full lifecycle of digital media production, from planning and creative development through to output and distribution, as well as hands‑on AV support across the organization.

What you would do

• Plan, develop, and produce professional‑quality digital media including video, audio recordings, animations, photography, and graphics for formats ranging from print to mobile.
• Build and maintain interactive eLearning resources using tools such as Adobe Creative Suite, HTML, CSS, JavaScript, and Flash.
• Provide full webcasting support, including live streaming and creating and maintaining a database of on‑demand media.
• Support users across varied environments by ensuring AV equipment is operational, troubleshooting issues such as battery and bulb replacement, connector provision, and sound system checks.
• Perform routine preventative maintenance and troubleshooting on AV systems, media production equipment, and classroom technology.
• Recommend equipment and supply purchases to the Coordinator to support digital media production and classroom AV needs.

What they are looking for

• A diploma in digital design or new media, plus at least one year of recent related experience (or an equivalent combination of education, training, and experience).
• Proficiency with digital media and AV technologies, with a commitment to maintaining and upgrading that proficiency over time.
• Strong verbal and written communication skills.
• Ability to work effectively with a range of stakeholders and colleagues.
• Good organizational skills and the ability to prioritize work according to operational demands.
• Physical ability to carry out the duties of the position, including hands‑on equipment support.

Working arrangements

This is a temporary, full‑time position based in Vancouver, Canada, on‑site at PHSA facilities.