Digital Media Production Specialist

University of Victoria; Victoria; On-site; CAD 77,000 - 100,000; Full time

Job summary

University of Victoria is seeking a Digital Media Production Specialist to coordinate videoconference facilities, audio-visual services, and training for faculty and staff. You will join the Digital Learning Environment & Support (DLES) Media Services team to enhance teaching and learning through artful media production.

The role involves supporting classrooms, recording and streaming media, and contributing to best practices.

Qualifications

• University degree in Film Studies or Applied Communications.
• 4+ years designing, implementing, or supporting large classroom technology installations.
• Experience delivering tutorials and knowledge-transfer workshops to diverse clients.

Responsibilities

• Coordinate and implement videoconference facilities and services.
• Provide training for advanced video recording, production and live webcasting.
• Support live and virtual events as event manager or team member.
• Provide tier 2-3 support for video content management platforms (VOD, live streaming).
• Assist with procurement reviews and documentation in wiki/service catalog.

Skills

Classroom tech design

Training & support

Video production & live webcast

Event support

Documentation & ticketing

Education

Film Studies or Applied Communications degree

Tools

Crestron

Premiere Pro

Photoshop

Final Cut Pro

Zoom

Teams

Mac/Windows basics

Job description

Digital Media Production Specialist - (994160.1)

Organizational Unit

University of Victoria -> VP Finance and Operations -> University Systems

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

22 September 2026

Please note that positions will close at 4 p.m. on the closing date.

FTE

1.0

Salary Grade

$76,643.00 - $99,674.00

Additional Posting Information

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

SG10

Employee Group:

PEA - Regular

# of Hires Needed

1

Category

Arts, Entertainment, and Media, Communications/Public Relations, Computers, Hardware, Computers, Software, Education, Training, and Library, Information Technology, Telecommunications

About this Opportunity

The Digital Media Production Specialist is a key member of the Digital Learning Environment and Support (DLES) Media Services team at the University of Victoria. This is an exciting opportunity to use your audiovisual and media production skills to support learning and teaching, research, and administration at UVic.

You will be working alongside a collaborative team where you will have the opportunity to support engaging events through technology, assist instructors using classroom technology, and produce rich media including webcasts, recordings, and podcasts. You'll benefit from UVic's commitment to professional development, lifelong learning, and employee well-being with access to training opportunities and a supportive workplace culture. UVic isone of Victoria's largest employers and one of Canada’s best diversity employers.

If you're looking for an opportunity where you can advance your audiovisual skills, grow your career, and help support one of Canada's leading research universities, we'd love to hear from you.

The salary range for this position is:

• Recruitment range: $76,643 to $84,502. Starting salary is determined in accordance with the PEA Collective Agreement.
• Performance range: Up to $99,674. Progression beyond the recruitment range is available through annual performance increases, in accordance with the PEA Collective Agreement.

Job Summary

Reporting to the Team Lead, Media Services within the Digital Learning Environment & Support team, the Digital Media Production Specialist will be responsible for the coordination and implementation of videoconference facilities and services, audio-visual and videoconferencing technologies and services, tier 2-3 support escalations for these services, and creating and delivering training programs to faculty and staff. The Digital Media Production Specialist acts as a technical resource to respond to questions and tickets coming from the Computer Help Desk (CHD), from Media Consultants, and for audio-visual-related procurement questions.

• Provide classroom technology assistance, training and support to instructors and staff using or supporting multi-access enabled classrooms, lecture-capture enabled classrooms, video conference rooms, and the media studio.
• Training, development and support for advanced video recording, video production, and live webcasting services. This includes rich media creation and content delivery to promote their effective integration with online learning.
• Live and virtual event support as an event manager or event support team member.
• Provide tier 2-3 support for UVic enterprise video content management platforms as they relate to client support of video on demand or live streaming.
• Work with the campus for procurement support and performing technical reviews prior to purchasing as per university policy.
• Track progress in ticketing systems and documenting solutions in wiki or service catalogue and other web presences.
• Develop and document best practices in the use of both software and hardware-based classroom lecture capture services.

Responsibilities also include assisting with designing, overseeing the installation, and commissioning advanced classroom technologies.

Working with other senior staff in University Systems, the Digital Media Production Specialist will lead or participate in technology projects where appropriate.

Periodic duties include providing backup support to other Media Services team members in their service delivery during sickness or other absences.

Job Requirements

The Digital Media Production Specialstposition requires a university degree relevant to this position, e.g. Film Studies or Applied Communications, and, at least 4 years of experience performing:

• Design, implementation, and/or support of large, complex, classroom technology installations.
• Implementing training and support structures for faculty, staff and junior co-workers.
• Providing tutorials and technology knowledge transfer workshops to diversely skilled clients.

An equivalent combination of education and experience may be considered.

Knowledge requirements include:

• In-depth working knowledge of classroom technology and presentation hardware;
• Crestron media control hardware and programming;
• Rich media content production and manipulation using advanced software tools such as Creative Cloud apps especially Premiere Pro and Photoshop and Final Cut Pro.
• Video conferencing and desktop collaboration software and hardware – Zoom, Teams etc.
• Advanced working knowledge of computer and network operations for both Macintosh and Windows.
• Rich media content delivery technologies and web site design (embed code).

Competency requirements include:

• Exceptional verbal and written communication skills especially the ability to convey technical information to a wide variety of community members including faculty, staff and students.
• Excellent technical writing skills for authoring system administration and project documentation;
• Proven experience in advanced systematic problem solving as well as demonstrated effective decision making.
• Ability to demonstrate diplomacy, tact and patience while working with various clients.
• Must have experience leading projects implementing and delivering audio and video services similar to the Media Services portfolio.

Assets:

• Experience in a Canadian post-secondary multi-media or educational technology and teaching environment.
• Technical Certifications such as ITIL, PMP, Crestron

Territory Acknowledgement:

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement:

UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups .

Accessibility Statement:

If you anticipate needing accommodations for any part of the application and hiring process contact: [e-mail] Any personal information provided will be maintained in confidence.