Digital Manufacturing Business Analyst / Scrum Master – MES & Pharma - Remote

Cognizant; Halifax; Remote; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking an experienced MES Business Analyst / Scrum Master to support digital manufacturing initiatives in a GMP-regulated pharmaceutical environment in Canada. You will partner with Manufacturing, Quality, Engineering, Digital/IT, Product Owners, and partners to define requirements, manage backlogs, and facilitate agile ceremonies.

The role involves MES/eBR, Golden Batch, Connected Worker, OEE initiatives, and ensuring GMP/data integrity compliance across the project lifecycle.

Qualifications

• Experience as a Business Analyst, Scrum Master, Product Analyst, or similar role within GMP-regulated manufacturing.
• Solid understanding of pharmaceutical manufacturing operations, batch execution, shop-floor processes, and manufacturing systems.
• Experience gathering and documenting requirements for MES, eBR, shop-floor, manufacturing digitalization, or related manufacturing technology solutions.
• Hands-on Agile/Scrum experience including user stories, backlog management, sprint ceremonies, acceptance criteria, and delivery tracking.
• Working knowledge of GMP, data integrity, CSV/validation, and computerized systems within regulated manufacturing.
• Strong workshop facilitation, stakeholder management, analytical, documentation, and communication skills.
• Ability to work effectively across Manufacturing, Quality, Engineering, Digital/IT, and implementation partners.

Responsibilities

• Lead business and process discovery sessions with Manufacturing, Quality, Engineering, and Digital/IT stakeholders.
• Translate manufacturing needs into business/functional requirements, user stories, process flows, acceptance criteria, and prioritized backlogs.
• Facilitate agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Partner with Product Owners and business stakeholders to prioritize requirements based on business value, feasibility, risk, and implementation readiness.
• Support future-state process and solution design for MES, Golden Batch, Connected Worker, and OEE initiatives.
• Document process, data, integration, reporting, validation, and user-adoption requirements.
• Track dependencies, risks, issues, actions, and decisions and elevate delivery blockers when required.
• Support testing preparation, UAT/business-user engagement, training, change readiness, and manufacturing-site deployment activities.
• Support PAT-related assessments, including use‑case definition, stakeholder interviews, requirements gathering, and benefit/risk analysis.
• Ensure requirements and delivery activities consider GMP, data integrity, validation/CSV, and regulated manufacturing requirements.

Skills

Agile/Scrum

Requirements gathering

Backlog management

Stakeholder management

Process mapping

Documentation

Communication

GMP knowledge

Tools

MES

eBR (Electronic Batch Records)

PAT

OEE

Job description

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

About Cognizant’s IoT Practice

Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things—but with it, our modern connected products facilitate a unified way of life enjoyed by all.

Role Summary

We are seeking an experienced MES Business Analyst / Scrum Master to support digital manufacturing initiatives within a GMP-regulated pharmaceutical manufacturing environment.

This role combines hands‑on business analysis with agile delivery responsibilities. The individual will partner with Manufacturing, Quality, Engineering, Digital/IT teams, Product Owners, and implementation partners to define requirements, manage backlogs, facilitate agile ceremonies, and support implementation readiness.

The role may support initiatives including MES/eBR, Golden Batch, Connected Worker, OEE, PAT, manufacturing analytics, and shop-floor digitalization.

Key Responsibilities

• Lead business and process discovery sessions with Manufacturing, Quality, Engineering, and Digital/IT stakeholders.
• Translate manufacturing needs into business/functional requirements, user stories, process flows, acceptance criteria, and prioritized backlogs.
• Facilitate agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Partner with Product Owners and business stakeholders to prioritize requirements based on business value, feasibility, risk, and implementation readiness.
• Support future-state process and solution design for MES, Golden Batch, Connected Worker, and OEE initiatives.
• Document process, data, integration, reporting, validation, and user-adoption requirements.
• Track dependencies, risks, issues, actions, and decisions and elevate delivery blockers when required.
• Support testing preparation, UAT/business-user engagement, training, change readiness, and manufacturing-site deployment activities.
• Support PAT-related assessments, including use‑case definition, stakeholder interviews, requirements gathering, and benefit/risk analysis.
• Ensure requirements and delivery activities consider GMP, data integrity, validation/CSV, and regulated manufacturing requirements.

Required Qualifications

• Experience as a Business Analyst, Scrum Master, Product Analyst, or similar role within pharmaceutical, biotechnology, or another GMP-regulated manufacturing environment.
• Solid understanding of pharmaceutical manufacturing operations, batch execution, shop-floor processes, and manufacturing systems.
• Experience gathering and documenting requirements for MES, eBR, shop-floor, manufacturing digitalization, or related manufacturing technology solutions.
• Hands‑on Agile/Scrum experience including user stories, backlog management, sprint ceremonies, acceptance criteria, and delivery tracking.
• Working knowledge of GMP, data integrity, CSV/validation, and computerized systems within regulated manufacturing.
• Strong workshop facilitation, stakeholder management, analytical, documentation, and communication skills.
• Ability to work effectively across Manufacturing, Quality, Engineering, Digital/IT, and implementation partners.

Preferred Qualifications

• Experience with one or more of the following:
  • MES / Electronic Batch Records (eBR)
  • OEE
  • Golden Batch
  • Connected Worker / Digital Work Instructions
  • Industrial IoT / IIoT
  • Process historians / manufacturing data platforms
  • Manufacturing analytics
  • PAT / process monitoring
• Experience supporting manufacturing-site pilots, deployments, or multi-site rollouts.
• Scrum Master, Product Owner, Business Analysis, or Agile certification.

Compensation

- CAD 90,000 to CAD 120,000 + COLA and this position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Application will be accepted by 10/30/2026

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan