Digital Health Change Manager

Amplify Care; Kitchener; On-site; CAD 65,000 - 95,000; Full time

Job summary

Amplify Care is a not-for-profit focused on digital health and AI for clinicians. We seek a Change Management Specialist to drive successful implementation and adoption of digital health technologies in community settings.

You will build partner relationships and integrate change management into multiple programs, guiding clinicians and teams through adoption and process integration. You will collaborate with program teams, support training, and coach users, ensuring workflows align with

Qualifications

• Minimum of 3 years of experience in an eHealth or health care capacity
• Post-secondary education in a Healthcare related field, Information Technology, Information Management, and/or an equivalent education and experience
• Experience with enabling technologies and digital health, including EMRs
• Solid understanding of clinical processes
• Change Management designation an asset
• Travel may be required

Responsibilities

• Apply a structured change management approach for the people side of change
• Be involved in Change Management functional team projects and support priority work
• Provide quality improvement supports to primary care clinicians and organizations to optimize EMR use
• Align change management activities with health practitioners to smooth adoption and support implementation
• Incorporate adoption strategies based on situational awareness of the change and groups impacted
• Conduct implementation activities, document lessons learned and present findings clearly
• Be an active and visible coach to clinicians and partners
• Work with programs to create workflows and measure adoption, utilization, and proficiency
• Identify resistance and performance gaps and implement corrective actions
• Create reinforcement mechanisms and celebrate successes
• Collaborate with program team to execute work plans for project implementation
• Remove barriers to change with system partners
• Provide workflow and change management support to embed tools into processes
• Support team training, onboarding, and ongoing learning
• Support other duties as assigned

Skills

Communication

Active listening

Interpersonal skills

Attention to detail

Education

Healthcare or IT post-secondary education

Tools

EMR systems

Job description

Amplify Care is a not-for-profit focused on digital health and AI for clinicians. We seek a Change Management Specialist to drive successful implementation and adoption of digital health technologies in community settings.

You will build partner relationships and integrate change management into multiple programs, guiding clinicians and teams through adoption and process integration. You will collaborate with program teams, support training, and coach users, ensuring workflows align with