Digital eCommerce Data Analyst

Joseph Ribkoff; Dorval; On-site; CAD 65,000 - 90,000; Full time

Job summary

Joseph Ribkoff is seeking a Digital Commerce Data Analyst based in Canada to transform ecommerce data into insights that drive commercial performance. You will work with the Ecommerce Manager to analyze performance, customer behavior, and merchandising effectiveness, delivering dashboards and actionable recommendations to optimize conversion and revenue.

You will develop executive dashboards, monitor KPIs, and collaborate with CRM and merchandising teams to improve digital journeys and content

Qualifications

• Bachelor's degree in a related field.
• 3-5 years of ecommerce analytics or BI experience.
• Experience analyzing ecommerce performance and digital marketing.
• Experience developing dashboards and reporting.
• Experience supporting data-driven decisions in ecommerce/retail.
• Strong analytical thinking and attention to detail.
• Ability to translate data into actionable insights.
• Strong commercial acumen and communication skills.
• Collaboration and stakeholder management abilities.
• Curious, proactive, able to handle multiple priorities.

Responsibilities

• Analyze ecommerce performance to improve conversion and revenue.
• Develop and maintain executive dashboards and reporting.
• Monitor KPIs, identify trends, risks, and opportunities.
• Analyze customer behavior and journeys to support CRO.
• Partner with Ecommerce Manager to identify and measure optimization opportunities.
• Partner with Web Merchandiser to improve product discovery and search.
• Evaluate onsite content, campaigns, and journeys, with actionable recommendations.
• Measure and analyze A/B testing and communicate insights.
• Partner with CRM to analyze acquisition, segmentation, retention, and lifecycle.
• Ensure data accuracy and integrity of reports.
• Present insights via dashboards, reports, and presentations.
• Continuously improve reporting capabilities and BI tools.

Skills

Analytical thinking

Problem solving

Data accuracy

Communication skills

Presentation skills

Stakeholder management

Collaboration

Curiosity

Multi-tasking

Education

Bachelor's degree in Business Analytics, Statistics, Data Science, Business Administration, Marketing, Computer Science

Tools

Business intelligence tools

Job description

Job Description

Posted Wednesday, August 5, 2026 at 4:00 AM

Joseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we've been synonymous with.

Over the years, the brand has blossomed into a touchstone for timeless, youthful style. Driven by a passion that has never ceased to propel our company's vision, Joseph Ribkoff has been an ally to women, dressing them with flair and perfect fit for over 65 years. From our quality and distinctly designed products to our unwavering commitment to retail partners, Joseph Ribkoff's values resonate in everything we do and create.

Today, his legacy lives on through the work of a devoted, talented team operating from the four corners of the world. Sold in over 60 international markets, Joseph Ribkoff is a global emblem of quality and elegance.

Montreal Corporate Head Office, where most of their employees are based, offers career opportunities in Design, Operations, Sales, Marketing, Finance, IT and HR as well as in the Production and Warehousing facilities.

OBJECTIVE:

Under the supervision of the Director, Digital Commerce, the Digital Commerce Data Analyst is responsible for transforming ecommerce, customer, merchandising, and digital marketing data into actionable business insights that drive commercial performance and support data-driven decision making across the Digital Commerce organization.

Working closely with the Ecommerce Manager, this role analyzes ecommerce performance, customer behavior, merchandising effectiveness, and digital customer journeys to identify opportunities that improve conversion, revenue, and the overall digital customer experience. The role develops reporting, delivers actionable recommendations, and measures the impact of digital initiatives to support continuous optimization.

Responsibilities:

• Analyze ecommerce performance and identify opportunities to improve conversion, revenue, and overall ecommerce performance.
• Develop and maintain executive dashboards and business performance reporting for Digital Commerce stakeholders.
• Monitor key ecommerce KPIs and proactively identify trends, risks, and growth opportunities.
• Analyze customer behavior, onsite journeys, and shopping patterns to support Conversion Rate Optimization (CRO) initiatives.
• Partner with the Ecommerce Manager to identify optimization opportunities, prioritize initiatives, and measure business impact.
• Partner with the Web Merchandiser to analyze merchandising performance and identify opportunities to improve product discoverability, search performance, and online sales.
• Evaluate the performance of onsite content, campaigns, promotions, and customer journeys, providing actionable recommendations to improve results.
• Measure and analyze A/B testing initiatives and communicate insights to support continuous optimization.
• Partner with the CRM team to analyze customer acquisition, segmentation, retention, and lifecycle performance.
• Ensure the accuracy, consistency, and integrity of ecommerce reporting and analytics data.
• Present business insights and recommendations through dashboards, reports, and presentations to support strategic and operational decision-making.
• Continuously improve reporting capabilities, analytics processes, and business intelligence tools to support business growth.

Required Qualifications:

• Bachelor's degree in business Analytics, Statistics, Data Science, Business Administration, Marketing, Computer Science, or a related field.
• Minimum 3-5 years of experience in ecommerce analytics, digital analytics, business intelligence, or a related analytical role.
• Experience analyzing ecommerce performance, customer behavior, and digital marketing performance.
• Experience developing executive dashboards, performance reporting, and business analysis.
• Experience supporting data-driven decision making within an ecommerce or retail environment.
• Strong analytical thinking and problem-solving skills.
• Excellent attention to detail and commitment to data accuracy.
• Ability to translate complex data into clear, actionable business insights.
• Strong commercial and business acumen. Excellent communication and presentation skills.
• Strong collaboration and stakeholder management abilities.
• Curious, proactive, and continuously seeking opportunities to improve business performance.
• Ability to manage multiple priorities in a fast-paced, evolving environment

Joseph Ribkoff is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.