Digital Design Specialist

Hard Problems; Toronto; Hybrid; CAD 68,000 - 72,000; Full time

Benefits offered by this job

Flex hours

Hybrid working model

Vacation and personal days

Job summary

Autism Ontario is seeking a Digital Design Specialist to build educational content across English and French resources, ensuring accessibility and brand alignment. You will work with staff and partners to raise awareness of learning resources.

The role requires 2–5 years in digital/graphic design, proficiency in Adobe CC, Canva, and e-learning tools, plus strong communication and organizational skills. Hybrid work with some travel to Toronto offices and competitive benefits are offered.

Qualifications

• Bachelor's degree or post-secondary education in communications, graphic design, or related discipline.
• 2–5 years of digital and graphic design experience.
• Experience with Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Microsoft Office Suite, Canva, and digital content or e-learning authoring tools.
• Strong written, verbal, and visual communication skills with the ability to create engaging, user-centred experiences.
• Strong organizational skills with ability to manage competing deadlines.
• Knowledge of cultural diversity and competence.
• Commitment to social justice, neurodiversity, equity, inclusion, anti-racism, and anti-ableism principles.
• Knowledge of AODA to digital communications (preferred).
• Experience with community service providers within a charitable organization (preferred).
• Fluency in written and oral French (an asset).

Responsibilities

• Lead the development, graphic design, interactive design, and execution of educational content, including design planning and layout for both English and French resources.
• Analyse educational content feedback, including engagement rates, learner interaction data, survey results, and other metrics.
• Ensure all content and digital media align with Autism Ontario's brand standards, accessibility requirements, and UX best practices.
• Collaborate with instructional designers, digital media producers, and subject specialists to design and develop educational resources, interactive learning experiences, multimedia assets, and digital tools.
• Recommend short- and medium-term strategies to enhance digital learning experiences, accessibility, and user engagement.
• Create digital visual resources, multimedia assets, and interactive learning materials in collaboration with subject matter specialists.
• Design and develop e-learning assets, infographics, visual toolkits, and multimedia learning materials that support knowledge sharing and learner engagement.
• Provide ongoing support to staff on media best practices and expand reach and engagement.

Skills

Graphic design

Communication skills

User-centered design

Organizational skills

French language (asset)

Education

Bachelor's degree in communications or graphic design (or related)

Tools

Adobe Creative Cloud (Photoshop, Illustrator, InDesign)

Microsoft Office Suite

Canva

E-learning authoring tools

Job description

Autism Ontario is a charitable organization with over 50 years of history representing people on the autism spectrum and their families across Ontario. It is the province's leading source of information and referral on autism, and one of the largest collective voices for the autism community. Its mission is to create a supportive and inclusive Ontario for autism, guided by values of collaboration, respect, accountability, and evidence-informed practice.

The role

This is a new one-year contract position reporting to the Chief of Strategic Initiatives. The Digital Design Specialist is responsible for building educational content across multiple mediums to improve access to learning and information for learners, professionals, and caregivers. The role works collaboratively with staff, community partners, and stakeholders to raise awareness of Autism Ontario's learning resources.

What you would do

• Lead the development, graphic design, interactive design, and execution of educational content, including design planning and layout for both English and French resources.
• Analyse educational content feedback, including engagement rates, learner interaction data, survey results, and other metrics.
• Ensure all content and digital media align with Autism Ontario's brand standards, accessibility requirements, and user experience best practices.
• Collaborate with instructional designers, digital media producers, and subject specialists to design and develop educational resources, interactive learning experiences, multimedia assets, and digital tools.
• Recommend short- and medium-term strategies to enhance digital learning experiences, accessibility, and user engagement.
• Create digital visual resources, multimedia assets, and interactive learning materials in collaboration with subject matter specialists.
• Design and develop e-learning assets, infographics, visual toolkits, and multimedia learning materials that support knowledge sharing and learner engagement.
• Provide ongoing support to staff on media best practices and recommend strategies to expand reach and engagement.

What they are looking for

• A bachelor's degree or post-secondary education in communications, graphic design, or a related discipline (a combination of education and relevant experience will be considered).
• A minimum of 2–5 years of digital and graphic design experience.
• Considerable experience with Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Microsoft Office Suite, Canva, and digital content or e-learning authoring tools.
• Strong written, verbal, and visual communication skills, with the ability to create engaging, user-centred experiences.
• Strong organizational skills and the ability to manage competing deadlines with a flexible mindset.
• Knowledge and skills related to cultural diversity and competence.
• Demonstrated commitment to social justice, neurodiversity, equity, inclusion, anti-racism, and anti-ableism principles.
• Knowledge of applying the Accessibility for Ontarians with Disabilities Act (AODA) to digital communications (preferred).
• Experience working with community service providers within a charitable organization (preferred).
• Fluency in written and oral French (an asset).

Working arrangements

The role is hybrid, primarily remote, with occasional travel to the Toronto Provincial Office or a regional office as needed. Standard hours are 37.5 hours per week.

Pay and benefits

The salary range is CAD 68,000 – CAD 72,000 per year. Benefits include flex hours, a hybrid working model, three weeks of vacation plus years-of-service days, 10 paid personal days, a competitive benefits package with a healthcare spending account (health, dental, EAP, vision, and more from day one), employer-matching TFSA and RRSP contributions, and professional development opportunities.