Digital Content Publisher

Harry Rosen Inc.; Toronto; Hybrid; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive pay program

Yearly bonus opportunity

Employee discounts

Flexible benefits package

Pension and Group RRSP programs

Modern, digitally advanced workplace

Diversity Equity and Inclusion council

Career growth and succession planning

Job summary

Harry Rosen Inc. is seeking a Digital Content Publisher to join the Toronto-based E‑Commerce team. The role involves managing content and images for the online store, maintaining CMS-driven sites, and coordinating with Marketing to publish translations and assets.

You will design customer journeys with cross-functional partners, ensure timely publication, and support site improvements. The position is full-time with a hybrid work arrangement including remote and central office time.

Qualifications

• Undergraduate degree in Business, Technology, Ecommerce and/or related discipline.
• Minimum 2 years of experience in a CMS system, website management, and enforcing online standards.
• Working knowledge of HTML/CSS is an asset.
• Experience updating website platforms such as Shopify, WordPress, and Squarespace.
• Strong knowledge of usability best practices, UX/UI standards, information architecture.

Responsibilities

• Uploading all content and images for E-Commerce website and all Digital Applications.
• Organizing and prioritizing assets and ensuring timely and accurate publication of all content.
• Maintain and update websites using our CMS with images, copy, and translations from Marketing.
• Design customer journeys with cross-functional partners to promote products, brands, and initiatives.
• Brief in all assets needs and ensure timely delivery from internal partners.
• Monitor site schedule and ensure it is followed and updated.
• Digital assets are saved and filed accordingly.
• Review new online content to ensure information is accurate and current before upload.
• Conduct live and testing site audits to address issues and escalate as needed.
• Support tickets are created and followed up with IT, Digital, and external resources.

Skills

Attention to detail

Time management

Multitasking

Communication

UX/UI awareness

Education

Undergraduate degree in Business, Technology, Ecommerce or related

Tools

Shopify

WordPress

Squarespace

CMS

HTML/CSS

Job description

Your Style, Your Career

Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.

Digital Content Publisher

Full-Time Permanent Reporting to Manager, Digital Content Toronto, Ontario Harry Rosen Inc. Central Office (77 Bloor St. West) Hybrid work environment (Remote/Central office)

As a leading clothing retailer of finer menswear based in Toronto and operating in major centres across Canada, we are currently seeking a – Digital Content Publisher to join our growing E-Commerce team. We have been in business for over 70 years and take pride in our status as a leader in the retail industry in Canada, and in our dedication to delivering an exceptional product and outstanding customer experience.

Our Ecommerce Department is a highly talented team of collaborative and visionary individuals that keep Harry Rosen Inc. competitive within the retail industry. Our state-of-the-art e-commerce platform gives us a strong foundation for a seamless online shopping experience, and we need you to help take us to the next level of Omni-Channel excellence.

This is an excellent opportunity to be part of a highly talented group of individuals and work in a dynamic environment where strategies to optimize our E-Commerce footprint are a significant priority for our business. This is a very exciting time in the history of our Company and you can have a significant impact on how we elevate this channel to represent our brand, high standards, and service levels that our clients deserve and expect.

Responsibilities

• Uploading all content and images for E-Commerce website and all Digital Applications.
• Organizing and prioritizing assets and ensuring timely and accurate publication of all content.
• Maintain and update websites, using our Content Management System (CMS) in a timely manner using images, copy, and translations provided by Marketing.
• Design customer journeys with cross-functional partners to promote strategic products, brands, and initiatives.
• Brief in all assets needs and ensure timely delivery from internal partners.
• Monitor site schedule to ensure it is followed and updated accordingly.
• Digital Assets are saved and filed accordingly.
• Review all-new online content to ensure information is accurate, complete, and current prior to upload.
• Perform live and testing site audits to address issues such as broken links or incorrect attributes spelling errors; all problems are immediately resolved where possible or otherwise prioritised for further escalation.
• Support tickets are created and followed up on with IT, Digital, and external third-party resources to resolve outstanding site issues.
• Conduct regular competitor analysis to identify industry trends, benchmark performance, and uncover opportunities for strategic growth.
• Special projects Support occasional special projects that involve cross-functional teams

Requirements

• Undergraduate degree in Business, Technology, Ecommerce and/or other related discipline
• Minimum 2 years of experience in a CMS system, website management, and enforcing online standards
• Working knowledge of HTML/CSS is an asset
• A good eye for layout, text placement, balance, and creating polished, engaging digital content is desirable.
• Strong knowledge of usability best practices, UX/UI standards, information architecture
• Great attention to detail and highly meticulous
• Must be available to periodically work outside typical office hours
• Experience updating website platforms such as Shopify, WordPress, and Squarespace
• Effective time management skills and detail orientation
• Ability to work and thrive in an agile environment
• Strong analytical and problem-solving skills, demonstrated by inquisitiveness, collecting data, analysing trends, drawing conclusions, and making actionable recommendations that drive sales
• Deep knowledge of web and mobile user experience designs and best practices
• Comprehensive knowledge and awareness of industry trends (online and retail)
• Effective written and oral communication skills with people at different organisational levels
• Ability to multitask and set priorities under tight time constraints
• Self-managed and possesses a positive attitude
• Retail business experience is an asset

Perks of the job

• Competitive pay program
• Opportunities to additionally earn yearly bonus plan
• Best in industry discounts and special purchase opportunities
• A comprehensive flexible benefits package
• Pension and Group RRSP Programs that grow with you
• A modern, digitally advanced workplace
• A leader committed to supporting the achievement of your personal career goals
• A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
• An employer that values internal growth and promotion and is committed to succession planning for your future

Compensation for this role will be based on skills and experience, with a starting range of $50,000 to $55,000 base annually, plus bonus.

Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment.

In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process.