Dietary Clerk – Patient Nutrition & Call Center

Aramark; Winnipeg; On-site; CAD 21,000 - 30,000; Full time

Job summary

Aramark in Winnipeg is seeking a friendly, patient customer service representative to answer phones, take meal orders, and direct calls regarding nutritional needs. You will work in a fast-paced call center where every call is recorded and assessed to ensure performance.

You will use systems to record orders and stay knowledgeable about therapeutic diets to support accurate patient meals. Collaborating with doctors, nurses, and the Food & Nutrition team, you will help ensure accurate patient

Qualifications

• Previous customer service and/or call center experience preferred.
• Experience in food service, as a dietary clerk, or in a related field preferred.
• Fluent English; bilingual or multilingual abilities a plus.
• Able to stay calm under pressure.
• Comfort with using technology including web-based software and headset; typing 35–45 wpm.
• Flexible and adaptable to change.

Responsibilities

• Answer phones and take menu orders for patients.
• Direct calls related to meals or nutritional needs as needed.
• Record patient orders using software.
• Maintain knowledge of therapeutic diets to ensure accurate orders.
• Collaborate with doctors, nurses, and the Food & Nutrition team for patient nutrition.
• Respect privacy and safety; follow sanitation standards.
• Adhere to ARAMARK’s standards and conduct policies and comply with regulations.
• Job duties may change or new ones may be assigned without notice.

Skills

Customer service

Call center

Food service

Dietary clerk

English fluency

Multilingual a plus

Tools

Web-based software

Telephone headset

Job description

Aramark in Winnipeg is seeking a friendly, patient customer service representative to answer phones, take meal orders, and direct calls regarding nutritional needs. You will work in a fast-paced call center where every call is recorded and assessed to ensure performance.

You will use systems to record orders and stay knowledgeable about therapeutic diets to support accurate patient meals. Collaborating with doctors, nurses, and the Food & Nutrition team, you will help ensure accurate patient