Diet Clerk, Patient Food Services, C&W

Provincial Health Services Authority; Vancouver; On-site; Part time

Job summary

A leading health services authority seeks a Diet Clerk to manage patient food orders and maintain dietary records. The role emphasizes cultural safety and anti-racism. Applicants should have Grade 12 education and Food Safe certification. Opportunities for growth and a comprehensive benefits package are offered.

Benefits

Comprehensive benefits package

Wellness resources

Flexible work options

Discounts through WorkPerks

Qualifications

• Knowledge of Indigenous-specific mandates and anti-racism principles.
• Understanding of legislative obligations related to Indigenous Peoples.

Responsibilities

• Process patient food and beverage orders and maintain dietary records.
• Handle telephone communications and coordinate with food service.

Skills

Effective communication

Organizational abilities

Keyboarding

Education

Grade 12 or equivalent

Tools

Food Safe Level 1

Job description

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Patient Food In-House

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority, patient safety is a priority and a shared responsibility. Continuous quality and safety improvements are integral to this role.

Under the close supervision of the Dietary Technician/Supervisor, the Diet Clerk receives patient orders via a pre-populated menu, submits orders for preparation, and maintains dietary records, ensuring a positive patient experience. The role involves clerical duties such as record keeping, tallying, copying, and printing.

What You’ll Do

• Process patient food and beverage orders by answering calls, verifying caller identity, and entering orders into the system based on pre-set menus and dietary eligibility.
• Provide alternative menu options when necessary and escalate complex orders to the supervisor.
• Update dietary records for patient transfers and orders, and distribute menus accordingly.
• Handle telephone communications, coordinate with food service, and maintain departmental records and statistical data.
• Perform other related duties as assigned.

Qualifications

What you bring

• Grade 12 or equivalent education, training, and experience.
• Food Safe Level 1 certification.
• Knowledge of Indigenous-specific mandates, anti-racism, and cultural safety principles, with a commitment to addressing systemic racism and promoting Indigenous cultural safety.
• Understanding of legislative obligations related to Indigenous Peoples and health equity, including relevant provincial and national frameworks.

Core Competencies and Skills

• Understanding of systemic and Indigenous-specific racism, with initiatives to promote safety and belonging.
• Knowledge of social determinants of health and commitment to ongoing learning about Indigenous issues and anti-racism.
• Effective communication skills, keyboarding at 45 w.p.m., organizational abilities, and physical capacity to perform duties.

What We Bring

We offer opportunities for growth, professional development, and a comprehensive benefits package, including wellness resources, flexible work options, and discounts through WorkPerks.

Job Details: Casual, $24.34/hour, located at 4500 Oak St, Vancouver, BC. Applications accepted until filled. Shifts: 0700-1500, 0630-1430, 1445-1845 (Rotating). Requisition #: 183584E.

About PHSA: We plan, manage, and evaluate specialized health services across BC, committed to excellence, respect, and equity. We prioritize anti-racism and Indigenous inclusion, inviting applications from all backgrounds, especially Indigenous peoples. Support is available via [e-mail].

PHSA’s priorities include addressing Indigenous-specific racism, aligning with foundational documents and legislative commitments to promote health equity and cultural safety.