Dialysis Unit Leader & Clinical Operations Manager

SJH St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 91,000 - 106,000; Full time

Job summary

St. Joseph's Health System in Hamilton seeks a Dialysis Centre Supervisor to oversee the Charlton Campus outpatient unit, coordinating staff, quality performance, and accreditation compliance.

You will liaise with clinical departments, implement process improvements, and ensure efficient, confidential operations aligned with SJHH standards. The role requires an undergraduate degree (master’s preferred), Ontario registration, and 1–3 years in nephrology/dialysis management, with strong leadership

Qualifications

• Undergraduate degree required.
• Master’s degree preferred.
• Registration as a regulated health professional in Ontario.
• CNA-CNeph certification preferred.
• CANNT membership preferred.
• 1–3 years’ clinical and management experience preferably in Nephrology Transplant and/or Dialysis.
• Demonstrated knowledge of relevant area of clinical practice.
• Strong critical thinking, problem solving and development of innovative solutions.
• Excellent organizational and interpersonal skills.

Responsibilities

• Engage staff in opportunities for professional development.
• Leadership and membership on professional committees.
• Facilitating and providing support to all staff.
• Mentor and role model to team members.
• Lead in an environment of shared governance and diversity.
• Identify educational needs and develop orientation programs.
• Supervise, assign and lead staff and volunteers.
• Lead problem solving while following policies and procedures.
• Manage staff relations and perform regular performance appraisals.
• Develop and manage strategic priorities and quality improvement initiatives.

Skills

Leadership

Staff scheduling

Quality improvement

Interpersonal skills

Budgeting

Team building

Education

Undergraduate degree

Master’s degree preferred

Registration Ontario

CNA-CNeph certification preferred

CANNT membership preferred

Job description

St. Joseph's Health System in Hamilton seeks a Dialysis Centre Supervisor to oversee the Charlton Campus outpatient unit, coordinating staff, quality performance, and accreditation compliance.

You will liaise with clinical departments, implement process improvements, and ensure efficient, confidential operations aligned with SJHH standards. The role requires an undergraduate degree (master’s preferred), Ontario registration, and 1–3 years in nephrology/dialysis management, with strong leadership