Developments Dispatcher

Brandt Developments Ltd; Regina; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Continuous learning

Advancement opportunities

Benefits package

Retirement savings

Job summary

Brandt Development Ltd is seeking a Development Dispatcher in Regina, SK to coordinate internal staff and third-party vendors for repairs, maintenance, and new equipment installs. You will respond to building requests quickly, ensure work is done on scope and on time, and support Facility Managers with procurement and vendor management.

The ideal candidate has strong communication, customer service, and organizational skills, with experience in real estate or property maintenance.

Qualifications

• Strong communication with internal and external stakeholders.
• Ability to compose service notifications and correspondence.
• Proficient in Microsoft Office applications.
• Experience in real estate, property management, or dispatching preferred.

Responsibilities

• Dispatch internal facilities staff and third-party vendors for repairs and maintenance.
• Manage work orders for assigned region in collaboration with Facility Manager.
• Create and issue purchase orders; coordinate between tenants and vendors as progress occurs.
• Maintain preventative and regulatory maintenance schedules and documentation.
• Adhere to standard operating procedures and safety practices.
• Support Facility Managers with PO approvals, vendor quotes, and new vendor set-up.

Skills

Communication skills

Customer service

Bilingual (English/French)

Problem solving

Education

High school diploma

Administrative/office program

Tools

Microsoft Office

Job description

Brandt Development Ltd is currently seeking a Development Dispatcher for our Regina, SK, location.

The Developments Dispatcher is responsible for dispatching internal facilities staff and third-party vendors to conduct repairs, perform maintenance and provide new equipment installations. Primarily responsible for customer support by responding to building or property related requests in a timely and efficient manner. Ensures jobs are completed on scope and on time.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Utilize active listening skills to assess the urgency of requests that come in and respond accordingly.
• Manage workorders for your assigned region working closely with the Facility Manager assigned.
• Create and issue purchase orders, communicate between tenants and vendors as jobs progress.
• Maintain a strong focus on problem-solving, organization and preventative and regulatory building maintenance schedules.
• Contribute to and follow standard operating procedures and business processes.
• Understand and advocate for a safe working environment.
• Support Facility Managers within their assigned region(s) with purchase order approvals, vendor quotations, new vendor account setups.
• Maintain property records.
• Other duties as assigned.

What We Look For

• Minimum of high school diploma is required; preference is given to those who have successfully completed a post-secondary administrative or office education program.
• 3-5 years’ experience in a field related to real estate, property management/maintenance, or dispatching preferred.
• Must have excellent communication skills and rapport with internal and external stakeholders.
• Demonstrated ability to compose service notifications and other correspondence using strong business writing skills and verbal communication skills.
• Must be proficient in Microsoft Office.
• Excellent customer service skills are essential.
• Certification or experience in HVAC, plumbing, or electrical trades preferred.
• Preference may be given to those who are bilingual in English and French.

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.