Desktop Support Technician

Akkodis; Portage la Prairie; On-site; CAD 28,000 - 36,000; Full time

Job summary

Akkodis is seeking an experienced Desktop Support/IMAC Deployment Technician for an onsite role in Selkirk, Manitoba. You will install, move, add, and change desktops, laptops, monitors, and peripherals, while coordinating with project leads to meet deployment schedules.

Ideal candidates have 2–5 years of IT/Desktop Support experience, with hands-on IMAC deployment skills, strong customer service, and the ability to work independently onsite.

Qualifications

• 2–5 years IT/Desktop Support experience or equivalent
• Hands-on IMAC deployment experience
• Strong troubleshooting and problem-solving skills
• Excellent customer service and communication skills
• Willingness to learn and stay current with technology

Responsibilities

• Install, move, add, and change desktops, laptops, monitors, and peripherals
• Perform workstation setups, relocations, and hardware refreshes
• Manage asset tagging, inventory updates, and documentation
• Provide basic troubleshooting during deployments and coordinate with project leads
• Follow client security policies and health & safety procedures

Skills

IMAC deployments

Desktop hardware

Customer service

Communication

On-site support

Education

Associate’s degree or technical training

Tools

IMAC deployment

LAN cabling

Job description

Duration: 6-month contract with possibility of extension

Work Model: Onsite

Pay Rate: $23/hour T4

About Our Client:

Our client is a leading technology services organization providing reliable IT infrastructure, desktop support, and technical solutions to help businesses maintain efficient and productive operations.

About this opportunity:

On behalf of our client, we’re looking for an experienced Desktop Support/IMAC Deployment Technician to provide onsite technical support in Selkirk, Manitoba. You’ll be responsible for troubleshooting desktop systems, network infrastructure, hardware, and end-user issues while delivering a high-quality customer experience.

What You’ll Do:

• The IMAC Deployment Technician is responsible for the installation, movement, addition, and change (IMAC) of end-user computing equipment across client sites.
• The role supports hardware deployments, refreshes, relocations, and decommissioning activities while ensuring minimal disruption to business operations.
• Key Responsibilities:
• Install, move, add, and change desktops, laptops, monitors, docking stations, printers, and peripherals
• Perform workstation setups, relocations, and hardware refreshes - Disconnect, pack, transport, and reconnect IT equipment as required
• Ensure proper asset tagging, inventory updates, and documentation
• Provide basic troubleshooting and support during deployment activities - Coordinate with project leads and site contacts to meet deployment schedules
• Follow client standards, security policies, and health & safety procedures. Required Skills & Experience: - Hands-on experience with IMAC or deployment services
• Knowledge of desktop hardware, peripherals, and basic networking (LAN, cabling)
• Strong attention to detail and ability to follow deployment runbooks
• Good customer service and communication skills
• Ability to work on-site and lift/move equipment as needed

What You Bring:

• 2-5 years of related IT/Desktop Support experience, or an Associate’s degree, technical training, or an equivalent combination of education and experience.
• Install, move, add, and change desktops, laptops, monitors, docking stations, printers, and peripherals
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Enthusiastic about technology with a willingness to learn and stay current with emerging technologies.
• Ability to work independently in an onsite support environment.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Our Commitment:

At Akkodis, part of The Adecco Group, we’re committed to making the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.