Desktop support

krg technology inc; Montreal; On-site; CAD 45,000 - 65,000; Full time

Job summary

KRG Technologies in Montreal, QC is seeking a Desktop Support contractor to manage Mac-based environments and user access. The role focuses on resolving hardware/software issues and coordinating with onsite staff.

Candidates should have hands-on Mac OS X experience, familiarity with ARD, and basic Windows skills; scripting in Python or Ruby is a plus. This contract runs 6+ months with potential to hire.

Qualifications

• Experience administering Macintosh environments.
• Experience supporting production macOS/mac hardware.
• Familiarity with Apple Remote Desktop or similar tools.
• Basic Windows knowledge is required.

Responsibilities

• Route problems to onsite hands and feet support staff.
• Coordinate and manage relationships with vendors and support staff for hardware/software/network resolutions.
• Administer User Access and Exit controls.
• Mass upgrades and patch management of Mac OS and software.
• Product installation and patch deployment.
• Administration and maintenance of existing packages.

Skills

Mac administration

Windows basics

Active Directory

Remote Desktop

Scripting: Python

Scripting: Ruby

C/C++/ObjC

Tools

Apple Remote Desktop

Job description

This is Sujith from KRG Technologies; We are looking Desktop Support at Montreal ,CA for the below mentioned job description.

Job Title: Desktop Support

Location: Montreal ,CA

Duration: CONTRACT(6+ months to hire)

Job Description:

• Route problems to onsite hands and feet support staff.
• Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
• Administer and provide User Access and Exit controls.
• Experience in Administration of Macintosh base environment
• Experience in supporting production environment comprising of MAC machines.
• Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion & Mavericks
• In depth knowledge of Apple Mac client and server operating systems.
• Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave & Casper would be a plus
• Open / Active Directory integration
• Scripting, programming and other languages (Python, Ruby, C, C++, Objective C) would be a plus
• Basic knowledge of Windows based systems Experience Required
• Excellent interpersonal skills with the ability to influence both I.T. and the business
• Exposure/ Troubleshooting knowledge to most common Macintosh applications like Adobe apps, Quark Xpress, MS Office and Final Cut Pro (FCP) would be added advantage.
• Mass upgrades and patch management of Mac OS and Software
• Product installation and application patches deployment
• Administration and maintenance of existing packages

Thanks & Regards

Additional Information

experience in Aruba Architecture and Airwave & CPPM