Desktop Engineer / Endpoint Management Engineer

BeachHead Inc.; Toronto; On-site; CAD 85,000 - 102,000; Full time

Job summary

BeachHead Inc. in Canada is seeking a seasoned Desktop Engineer/Endpoint Management Engineer to manage device compliance, automate solutions, and maintain enterprise systems for security and efficiency.

The role involves diagnosing compliance issues, developing PowerShell automation, and collaborating with IT teams to optimize patching, OS updates, and software deployment using Intune/SCCM. A strong background in Windows 11 and enterprise endpoint management is required.

Qualifications

• 6+ years of experience in desktop support, device maintenance, or compliance management.
• Strong knowledge of Windows 11, including configuration, patching, and driver management.
• Proficiency in PowerShell scripting for automation and system management.
• Experience with patch management tools and endpoint management solutions (Intune or SCCM).
• Detail-oriented troubleshooting with a focus on security and compliance.
• Ability to work independently and collaborate within a team.

Responsibilities

• Diagnose and resolve compliance issues related to OS patching, Office patching, driver updates, and system configurations.
• Analyze root causes of non-compliance, document findings, and implement corrective actions.
• Maintain detailed records of compliance resolutions and follow up on unresolved issues.
• Develop and deploy automation scripts (PowerShell) to address recurring compliance issues.
• Collaborate with IT teams to identify systemic problems that can be mitigated through automation and standardization.
• Test, deploy, and monitor automated solutions for patching, driver updates, and routine maintenance.
• Manage lifecycle of enterprise applications by engaging vendors and reviewing new software versions.
• Monitor and apply Windows OS updates, Office patches, and device driver updates.
• Support Windows 11 upgrades and configurations to ensure compliance and smooth transitions.
• Provide advanced troubleshooting for escalated compliance-related issues.
• Communicate effectively with end-users during troubleshooting and updates.
• Work closely with helpdesk and endpoint management teams to optimize workflows.

Skills

PowerShell scripting

Troubleshooting

Independent work

Team collaboration

Education

Bachelor’s degree in Information Technology or related field

Tools

Microsoft Intune (Intune)

SCCM

Patch management tools

Endpoint management

Job description

Are you a seasoned Build Analyst looking to make an impact?

Working with one of our top financial clients, this role calls for a DesktopEngineer/EndpointManagementEngineer. In this position, you will be responsible for managing device compliance, developing automation solutions, and maintaining enterprise systems to ensure optimal security and operational efficiency.

Pay rate range (CAD): $61.59/hr – $73.91/hr

Responsibilities

• Diagnose and resolve compliance issues related to OS patching, Office patching, driver updates, and system configurations


• Analyze root causes of non-compliance, document findings, and implement corrective actions


• Maintain detailed records of compliance resolutions, following up on unresolved issues to ensure timely resolution


• Develop and deploy automation scripts (primarily PowerShell) to address recurring compliance issues proactively


• Collaborate with IT teams to identify systemic problems that can be mitigated through automation and standardization


• Test, deploy, and monitor automated solutions for patching, driver updates, and routine maintenance


• Manage the lifecycle of enterprise applications by engaging vendors and reviewing new software versions for impact


• Monitor and apply Windows OS updates, Office patches, and device driver updates, minimizing user disruption


• Support Windows 11 upgrades and configurations to ensure compliance and smooth transitions


• Provide advanced troubleshooting for escalated compliance-related issues


• Communicate effectively with end-users during troubleshooting and update processes


• Work closely with helpdesk and endpoint management teams to optimize workflows and compliance support

Desired Skill-Set

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience)


• 6+ years of experience in desktop support, device maintenance, or compliance management


• Strong knowledge of Windows 11, including configuration, patching, and driver management


• Proficiency in PowerShell scripting for automation and system management


• Experience with patch management tools, endpoint management solutions, such as Microsoft Endpoint Manager (Intune) or SCCM


• Detail-oriented troubleshooting skills with a focus on security and compliance


• Ability to work independently and collaborate effectively within a team

Nice to Have

• Relevant certifications, such as CompTIA A+, CompTIA ITF+, or Microsoft Certified: Modern Desktop Administrator Associate


• Experience with automation frameworks and scripting beyond PowerShell


• Understanding of security compliance standards and best practices for device management


• Prior experience supporting Windows upgrades, particularly Windows 11


• Familiarity with vendor management and software impact assessment

BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.