Deskside Support Student

Canadian Natural Resources Limited (CNRL); Calgary; On-site; CAD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Holiday time off during Christmas &夏

Job summary

Canadian Natural Resources Limited (CNRL) is offering a student IT/IS internship in Calgary, AB. The role provides hands-on experience supporting incident and application issues, AV/meeting room support, and knowledge-base contributions.

You’ll work with Windows 11, Citrix, Office 365, Remedy, and entry‑level power BI/SQL tools. The program runs for 12 months with a mix of part‑time and full‑time weeks, fostering learning and career development.

Qualifications

• Currently enrolled in 2nd–4th year of an Information Systems diploma/degree.
• Experience with Windows 11, Citrix XenApp/XenDesktop, printers, scanners, and Office 365.
• Familiarity with Remedy or similar ticketing systems is a plus.
• Strong writing and documentation skills are valued.

Responsibilities

• Provide incident and application support, diagnosing and resolving issues.
• Engage with customers and IS teams, showcasing strong communication and collaboration.
• Assist IS projects with testing, documentation, or deployment tasks.
• Support meeting rooms and specialized rooms with AV and conferencing tech.
• Contribute to the knowledge base with clear, concise documentation.
• Assist mobile devices (Android/iPhone) and MDM tools.
• Manage printer fleets, drivers, firmware, and asset tracking.

Skills

Problem solving

Communication

Teamwork

Education

Information Systems (2nd–4th year)

Tools

Windows 11

Citrix XenApp/XenDesktop

Printers & Scanners

Office 365

Remedy (ticketing)

Power BI

Visio

Oracle/SQL Developer/TOAD

Windows Server

Job description

Are you a student looking for an exciting opportunity that is full of meaningful, diverse, and ambitious assignments? Join Canadian Natural, where we strive to provide opportunities based on your abilities, helping you to contribute in a meaningful way and apply your academic experience to challenging and rewarding projects!

The Opportunity

Build on your classroom knowledge through working with and learning from experienced industry professionals at one of Canada’s largest independent oil and gas producers. Working at the head offices of a world-class company will offer you countless opportunities to advance your career in an atmosphere where teamwork, innovation and your expertise are valued. Join a company culture that fosters a fun working environment, developing meaningful relationships, and doing it right!

• Job location: Calgary, AB – Head Office
• Shift schedule: 5 days on, 2 days off, 8 hours/day (Monday – Friday) for full-time schedule
• Term length: 12 months
• Term start: January 2027
• Term type: Part-time & Full-time
  • January – April: Part-time
  • May – August: Full-time
  • September – December: Part-time (Part-time being a maximum of 20 hours per week.)
• Safety sensitive position: No

Key Accountabilities

• Incident & Application Support
  • Diagnosing and resolving issues
  • Requires strong problem-solving and analytical skills
• Customer & IS Team Engagement
  • Emphasizes soft skills: communication, collaboration, and relationship-building
  • Likely involves both in-person and remote interactions
• Project Support
  • Exposure to IS projects implies opportunities for growth and learning
  • Could involve testing, documentation, or deployment tasks
• Meeting Room & Specialized Room Support
  • Hands-on AV and conferencing tech support
  • Geoscience room support suggests industry-specific tools (e.g., energy, mining)
• Knowledge Base Contribution
  • Strong writing/documentation skills are valued
  • Encourages knowledge sharing and continuous improvement
• Mobile Device Support
  • Android and iPhone troubleshooting
  • Likely includes MDM (Mobile Device Management) tools
• Printer Fleet Management
  • Technical and logistical responsibilities
  • Includes driver/firmware updates and asset tracking

What You Bring To The Role

• Currently enrolled your 2 nd , 3 rd , or 4 th year of an Information Systems diploma/degree
• IT Tools & Technologies experience with the following areas:
  • Hands-on experience with, and an understanding of, the Windows 11 operating systems including: file systems, permissions, services and registry structures
  • Remote Access: Citrix XenApp/XenDesktop
  • Hardware: Printers, scanners, laptops
  • Office 365: Outlook, Excel, Word, PowerPoint
  • Web and remotely delivered applications
  • Ticketing Systems: Remedy or similar
• Additional IT Tools & Technologies considered an asset:
  • Application architectures such as standalone and client-server
  • Networks and database systems including Oracle and Microsoft SQL
  • Power BI, Visio, Oracle, SQL Developer or TOAD
  • Digital certificates for printers
  • Windows Server

What We Offer

• Competitive salary
• Paid time off during Christmas week and summer Fridays in July and August
• Multiple volunteer opportunities within the community
• Students may be eligible for relocation assistance pursuant to Canadian Natural’s Student Relocation Policy (Students will be responsible for finding their own accommodations during the work term)
• Opportunities to partake in initiatives such as the Intern Social Committee

Check out our COMPENSATION & BENEFITS overview to learn more about we have to offer!

About Us

Canadian Natural operates one of the largest Campus Recruitment programs in the country, hiring over 400 students every year. Students hired on with us are made to feel a part of the team, gaining high level experience, knowledge, and training that introduces and prepares them for full-time employment.

We are proud to share that Canadian Natural has been ranked as a Top Employer for 2023, 2024 and 2025 by Canada's Future Workforce and also one of Forbes' Canada's Best Employers in 2025 and 2026.

Industry Leader: We commenced business in 1989 with a handful of employees and modest production, but today we employ more than 10,000 people and produce over 1 million BOE/d.

Community Investment: Social responsibility is a critical element of our commitment to responsible operations and part of our success and pride as a Company. We are committed to investing in the communities where we live and work, creating shared value along the way.

Compensation and Benefits: We strive to share Company success with all employees through a comprehensive total compensation package.

Our People, Our Stories: Our stories demonstrate the strong culture that exists at Canadian Natural – one that focuses on developing people, working together and doing it right, with fun and integrity.

Check out some of our Student Testimonials !