Dermatology Medical Office Assistant - Patient Care

WELL Health Technologies Corp. (TSX: WELL); North Vancouver; On-site; CAD 29,000 - 32,000; Full time

Job summary

WELL Health Clinic Network Inc. in North Vancouver is seeking a Medical Office Assistant to support dermatology physicians in a busy in-person clinic, handling reception, scheduling, referrals, and patient coordination.

This full-time, permanent role offers a competitive hourly rate of 21.00–23.00 CAD, opportunities to work with EMR (Accuro), and a collaborative team focused on excellent patient care. The successful candidate will have a high school diploma, customer service strengths, and

Qualifications

• High school diploma or the equivalent.
• Experience as an MOA or MOA program certification is preferred.
• Work experience in a medical specialists' office is an asset.
• Work experience in medical aesthetics is an asset.
• Exceptional customer service skills.
• Strong verbal and written English communication skills.
• Attention to detail and the ability to plan, organize, and prioritize work.

Responsibilities

• Administrative duties - answer a high volume of phone calls and emails, greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals and results, and handle private payments.
• Lab duties - prepare laboratory specimens (biopsies) for send out, dispose of contaminated supplies, sterilize medical instruments (autoclave).
• Patient care duties - Coordinate patient care through the clinic, check in, prep, and escort patients to exam rooms, prepare exam rooms, answer questions, provide post-appointment advice, run the UVB machine, monitor the waiting room and manage the flow.
• General duties - Keep patient information confidential and secure at all times. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.

Skills

Customer service

English communication

Attention to detail

Organization / planning

Independent work

Education

High school diploma or equivalent

Tools

Accuro EMR

Job description

WELL Health Clinic Network Inc. in North Vancouver is seeking a Medical Office Assistant to support dermatology physicians in a busy in-person clinic, handling reception, scheduling, referrals, and patient coordination.

This full-time, permanent role offers a competitive hourly rate of 21.00–23.00 CAD, opportunities to work with EMR (Accuro), and a collaborative team focused on excellent patient care. The successful candidate will have a high school diploma, customer service strengths, and