Deputy Registrar, Applications Administration

Ontario Energy Board; Toronto; On-site; CAD 145,000 - 171,000; Full time

Job summary

The Ontario Energy Board seeks a Deputy Registrar, Applications Administration to lead the intake, administration and records governance for regulatory filings and adjudicative proceedings. You will ensure fairness, timeliness and compliance, working across the Registrar’s Office and with stakeholders.

Lead a team, manage priorities and modernization efforts, and contribute to a collaborative One OEB culture committed to regulatory excellence and inclusion.

Qualifications

• Bachelor's level degree in a related discipline is required.
• Graduate degree or legal training considered an asset.
• Minimum seven years of progressively responsible regulatory/public-sector experience.
• Experience leading operational teams and staff.
• Experience with application administration, regulatory operations, or information governance.

Responsibilities

• Oversee intake, review, assignment, and administration of applications and regulatory proceedings.
• Ensure adjudicative matters comply with legislation, fairness, and tribunal requirements.
• Support Registrar in delegating authorities and priorities.
• Set up and monitor proceeding administration activities for timeliness and service excellence.
• Lead and develop Applications Administration staff.
• Establish performance expectations and service standards.
• Oversee records management program and information governance.
• Provide guidance to applicants, intervenors, counsel, commissioners and staff.
• Build relationships with internal and external stakeholders.

Skills

Leadership

Regulatory operations

Records management

Stakeholder management

Procedural fairness

Analytical thinking

Project management

Communication

Dynamics 365 (asset)

Education

Public Administration / Public Policy and Administration / Business Administration / Information Management / Records Management

Tools

Microsoft Dynamics 365

Job description

Job ID: 987

Position Type: Non-Union Permanent

Department: Registrar

Salary Grade: M18 ($145,349 - $187,971)

Job Posting Close Date: 09/01/2026

The Ontario Energy Board is proud to be recognized as one of Greater Toronto’s Top Employers for four years running.

Our success resides with our people and we take great pride in fostering a workplace culture that attracts top-tier professionals passionate about shaping Ontario’s energy future. Our reputation as a preferred employer reflects our commitment to helping deliver clean, reliable, affordable and secure energy that enables economic growth across the province.

Our One OEB culture promotes a values-driven, collaborative workplace where diverse perspectives come together to deliver regulatory excellence, and where we encourage curiosity and agility in an environment that is grounded in mental health, wellbeing and a foundational commitment to Diversity, Equity and Inclusion.

We are theONTARIO ENERGY BOARD.

Overview

HIRING RANGE $145,349-$170,882

The Office of the Registrar is responsible for the integrity, governance, and administration of all adjudicative processes of the Ontario Energy Board. It ensures that all matters before the OEB are managed efficiently, transparently, and in accordance with natural justice, applicable legislation, and established tribunal procedures. The Office oversees the full life cycle of adjudicative records and official documents including their receipt, processing, digitization, secure storage, retrieval, and disposition in compliance with the Archives and Recordkeeping Act, FIPPA, and government records-management requirements. The Office also provides adjudicative reporting, regulatory data stewardship, and operational insights that support continuous improvement, modernization, and innovation across adjudicative operations. The Office of the Registrar includes three Deputy Registrars who collectively support the OEB’s adjudicative system and ensure that the tribunal’s records, data, and processes remain accurate, secure, accessible, and aligned with the OEB’s statutory mandate.

The Deputy Registrar, Applications Administration is responsible for the operational leadership of the Ontario Energy Board's (OEB) application administration and records and information management functions. The position supports the Registrar in ensuring that matters before the OEB are administered effectively, fairly, transparently, and in accordance with legislative requirements, procedural fairness, records management obligations, and organizational standards. The Deputy Registrar is accountable for the intake and administration of regulatory filings, proceeding administration, records governance, information management, digitization initiatives, stakeholder relations, operational performance, and continuous improvement. The position serves as a key advisor to the Registrar and plays a critical role in advancing modernization and operational excellence across the Office of the Registrar and the OEB.

Responsibilities

• Oversee the intake, review, assignment, and administration of applications, filings, and regulatory proceedings.
• Help ensure adjudicative matters are processed in accordance with legislation, procedural fairness, tribunal best practices and OEB requirements.
• Support the Registrar in administering delegated authorities and operational priorities.
• Set up and monitor certain proceeding administration activities to ensure timeliness, consistency, and service excellence.
• Lead, coach, mentor and develop Applications Administration staff.
• Establish performance expectations, priorities and service standards.
• Manage workload allocation and resource planning.
• Oversee the OEB's records and information management program.
• Ensure compliance with records retention schedules, records management standards, privacy requirements and applicable legislation.
• Oversee the management, preservation, accessibility, retention and disposition of official records.
• Provide expert procedural administrative guidance to applicants, intervenors, legal counsel, commissioners, vendors and staff.
• Respond to inquiries regarding filing requirements, adjudicative procedures, and records management practices.
• Build and maintain productive working relationships with internal and external stakeholders.

Qualifications

• University degree in Public Administration, Public Policy and Administration, Business Administration, Information Management, Records Management, or a related discipline.
• Preferred: Graduate degree, legal training, information governance certification, or records management designation is considered an asset.
• Minimum seven years of progressively responsible experience in a regulatory, tribunal, quasi-judicial, public-sector, information governance, compliance, or related environment.
• Experience leading operational teams and managing staff
• Experience overseeing application administration, regulatory operations, records management, or information governance functions.
• Experience leading organization-wide initiatives, business process improvements, or modernization projects.
• Experience working with executive leaders and multiple stakeholder groups.
• Experience working with Microsoft Dynamics 365 is considered an asset, particularly in support of case management, workflow automation, records management, reporting and service delivery improvements.
• Administrative law principles and procedural fairness.
• Regulatory tribunal operations and adjudicative processes.
• Records and information management principles and practices.
• Privacy, records retention, and information governance requirements.
• The Ontario Energy Board Act, 1998 and related regulatory frameworks is an asset.
• Strong leadership, coaching, and people management skills.
• Excellent verbal, written, and presentation skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Exceptional organizational and stakeholder management skills.
• Experience with electronic records management systems and case management systems.

This job posting represents an existing vacancy.

Pursuant to theAccessibility for Ontarians with Disabilities Act, the Ontario Energy Board will make reasonable efforts to provide accommodation to candidates with disabilities in the course of the recruitment process upon written request. We request that candidates seeking accommodation identify their particular accommodation needs as soon as possible in the job selection process. Questions concerning the availability of accommodation in the recruitment process may be forwarded by email to [e-mail] .