Deputy Ombudsperson, Intake and Investigation

BC Ombudsperson; Victoria; Hybrid; CAD 176,000 - 225,000; Full time

Job summary

BC Ombudsperson is seeking a Deputy Ombudsperson, Intake and Investigation in Victoria, BC. The role leads investigations and oversees intake processes to ensure fairness in provincial government actions.

Responsibilities include directing investigations, applying statutory powers, and reporting findings. The position offers a permanent, full-time role with a hybrid-remote arrangement after probation and a competitive salary.

Qualifications

• 10+ years of progressively more responsible experience directing professional and multi-disciplinary teams and managing the operations of an organization.
• Public policy expertise and extensive knowledge of administrative law and procedural fairness.
• Senior experience in leading, directing and reviewing investigations.
• Equivalent combination of education and experience may be considered.
• Successful completion of security screening requirements of the BC Public Service.

Responsibilities

• Lead the Office of the Ombudsperson to deliver statutory and non-statutory mandates.
• Exercise statutory powers delegated by the Ombudsperson under section 30 of the Ombudsperson Act and the Public Interest Disclosure Act.
• Oversee administrative actions of government authorities to ensure openness, transparency and accountability.
• Provide corporate service support and contribute to staff development and organizational governance.
• Travel as required to fulfill duties and represent the Office of the Ombudsperson.

Skills

Public policy expertise

Administrative law

Investigations leadership

Stakeholder engagement

Security screening

Education

Relevant degree (Social Sciences/Public Administration Indigenous studies/JD-Indigenous Law)

Job description

Deputy Ombudsperson, Intake and Investigation

• Victoria, British Columbia

Requisition #126453
Deputy Ombudsperson, Intake and Investigation
ADM Non-OIC – Permanent, Full-time

Closing Date: 12:00 pm (noon) PT, November 9, 2026

The Ombudsperson is a statutory officer of the Legislature with a mandate to investigate unfair administrative acts, decisions and policies of provincial public authorities either as the result of a complaint or acting on their own initiative. They have the authority to make recommendations to remedy administrative unfairness to the heads of agencies and the Lieutenant-Governor in Council.

The Ombudsperson is responsible directly to the Legislative Assembly and can also report out publicly on their investigations and recommendations. The Ombudsperson is assisted in their work by staff and has authority under section 30 of the Ombudsperson Act to delegate significant authority in order to exercise their mandate.

The Office’s mandate is the widest of any provincial ombudsperson encompassing over 2000 authorities. As set out in the Ombudsperson Act this includes all provincial government ministries, Crown corporations, boards, commissions, local governments, school boards, colleges, universities, health authorities, administrative tribunals and professional regulatory bodies.

In addition to investigating complaints, the Office of the Ombudsperson generally oversees the administrative actions of government authorities to ensure the democratic principles of openness, transparency and accountability are upheld.

The Office of the Ombudsperson also fulfills a non-statutory but significant role of providing corporate service support including business planning, administration, human resource, financial and information technology support to four independent Offices of the Legislature pursuant to negotiated formal agreements on the provision of Shared Service Support.

The Deputy Ombudsperson plays a pivotal role in leading the Office of the Ombudsperson to successfully deliver on its statutory and non-statutory mandates as well as ensuring the Office is seen as an effective, independent and impartial oversight agency that has public trust and confidence. To achieve these goals the Deputy Ombudsperson exercises considerable statutory powers delegated by the Ombudsperson under section 30 of the Ombudsperson Act and the Public Interest Disclosure Act.

As BC’s independent voice for fairness and accountability, our office’s work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here .

This posting is for one permanent, full-time opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status. This position is excluded from union membership.

Salary range: $175,800.14 - $224,500.25 annually. Starting salary will be determined commensurate with the successful candidate’s education and experience and in accordance with the office’s internal salary administration policy.

Location: 947 Fort Street, Victoria, BC
Upon successful completion of the six-month probationary period, this position is eligible for a hybrid-remote work arrangement of up to nine days working remotely in a three-week period, in accordance with the office’s Work Arrangements Policy. Some travel is required.

Financial assistance may be offered as part of the total compensation package for successful candidate(s) that must relocate to Victoria. Relocation allowances will be in accordance with the information here .

Qualifications:

This position will be of interest to applicants who can demonstrate the required qualifications listed below. Relevant alternative experience, such as in community, educational, and/or volunteer settings, will be considered.

• 10+ years of progressively more responsible experience directing professional and multi-disciplinary teams and managing the operations of an organization.
• Relevant degree (e.g., Social Sciences, Public Administration, Indigenous Social Work, Indigenous Business and Public Administration Law, joint Juris Doctor/Indigenous Law degree Psychology, or other related discipline).
• Public policy expertise and extensive knowledge of administrative law and procedural fairness, and have considerable professional experience in those areas.
• Senior experience in leading, directing and reviewing investigations. This type of experience would typically be obtained from criminal investigations, civil litigation investigations, public inquiries, labour relations investigations, or human rights investigations.
• An equivalent combination of education and experience may be considered.
• Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check (completed if an offer of employment is made).

Preference may be given to:

Applicants who self-identify as First Nations, Métis, Inuit and/ or Indigenous, Black or racialized, 2SLGBTQIA+, people with diverse gender identities or expressions, and/or people with disabilities.

If you wish to volunteer information about your membership in an equity-deserving group, you are invited to do so on the Employment Application Form . We ask for a brief statement only. We will hold your application in strictest confidence, sharing it only with those involved in the hiring process.

Demonstrated commitment to anti-racism.

Complete qualifications, including competencies, are outlined in the job profile .

Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.

NOTE: To apply for this position, you must be eligible to work in Canada. You must be a Canadian Citizen or Permanent Resident of Canada or authorized in writing to work in Canada under the federal Immigration and Refugee Protection Act. For further information, please refer to the BC Public Service website .

Education credentials will be subject to verification before an offer of employment is made and will be requested if required. If your degree was obtained outside of Canada, you will need to confirm it has been assessed for equivalency through a recognized Canadian Credential Evaluation Service .Confirmation of equivalency for your degree is required for you to be considered.