ADMN O 24R - Research Specialist

British Columbia Public Service Careers; Victoria; Hybrid; CAD 81,000 - 92,000; Full time

Job summary

The Research Specialist role within BC Public Service – Office of the Ombudsperson in Victoria requires applying research methods to support investigations and public reporting, aligning with reconciliation, equity, diversity and inclusion goals. You will conduct quantitative and qualitative analyses, prepare reports and presentations, and monitor trends in case management and complaint topics.

Reporting to the Manager, Policy, Research and Continuous Improvement, you will handle sensitive

Qualifications

• Research using quantitative and qualitative methods to support investigations and public reporting.
• Prepare written reports, presentations, and analytical support including statistical and qualitative data analysis.
• Monitor and report on statistical trends and performance relating to case management and complaint topics.

Responsibilities

• The Research Specialist conducts quantitative and qualitative research using a variety of methodologies to support the office’s investigative and public reporting functions.
• Exercises tact and discretion with sensitive information, developing policies governing data collection and use.
• Monitors statistical trends and provides technical and analytical support including data analysis.

Job description

Posting Title

Position Classification

Administrative Officer R24

Union

N/A

Work Options

Hybrid

Location

Victoria, BC V9B 6X2 CA (Primary)

Salary Range

$80,703.86 - $91,936.08 annually.

Close Date

11/11/2026

Job Type

Regular Full Time

Ministry/Organization

BC Public Service -> Office of the Ombudsperson

Ministry Branch / Division

Office of the Ombudsperson

Job Summary

Develop and apply your skills in research and statistical analysis in this dynamic and rewarding role!

Reporting to the Manager, Policy, Research and Continuous Improvement, the Research Specialist conducts quantitative and qualitative research using a variety of methodologies to support the office’s investigative and public reporting functions, ensuring all activities and approaches align with the office’s strategic goals related to reconciliation, and equity, diversity, and inclusion. Exercising tact and discretion in working with sensitive and confidential information, this position researches, identifies and recommends best practices with respect to data collection, analysis and publication, and contributes to the development of policies governing the collection and use of data in support of the office’s strategic goals and continuous improvement initiatives.

The Research Specialist prepares written reports, presentations, and other materials and provides technical and analytical support, including statistical and qualitative data analysis. The Research Specialist monitors and reports on statistical trends and performance relating to case management, complaint trends and topics, and external engagement as well as specific research assignments as directed.

As BC’s independent voice for fairness, our Office’s work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here .

We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self-identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized persons, women, 2SLGBTQIA+, people with diverse gender identities or expressions, and/or people with disabilities.

This posting is for one permanent, full-time opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status.This position is excluded from union membership.

Financial assistance may be offered as part of the total compensation package for successful candidate(s) that must relocate to Victoria. Relocation allowances will be in accordance with the information here .

Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.

NOTE: To apply for this position, you must be eligible to work in Canada. You must be a Canadian Citizen or Permanent Resident of Canada or authorized in writing to work in Canada under the federalImmigration and Refugee Protection Act. For further information, please refer to the BC Public Service website .

By submitting your application, you confirm that you have worked on it independently and you have not used AI technology or paraphrasing technology to prepare it.

If you have questions related to the application process, please email the HR Team at [e-mail] and quote competition number 126550 in the subject line.