Research Specialist

BC Ombudsperson; Victoria; Hybrid; CAD 81,000 - 92,000; Full time

Job summary

BC Ombudsperson in Victoria, BC is seeking a Research Specialist to conduct quantitative and qualitative research and prepare detailed reports that support investigative and public reporting functions. The role ensures alignment with reconciliation, and equity, diversity, and inclusion goals across the office.

The successful candidate will monitor statistical trends related to case management and complaints, provide technical analysis, and contribute to policy development and continuous

Qualifications

• Bachelor’s degree in statistics, mathematics, public or business administration, social sciences, or equivalent.
• Experience in data analysis and in designing and conducting quantitative and qualitative research.
• Advanced experience using MS Excel and other MS Office Suite applications.
• Experience researching and writing literature and/or jurisdictional reviews
• Experience in intersectional data collection and analysis and GBA+
• Experience in use of data visualization software (e.g. Tableau)
• Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check (completed if an offer of employment is made).
• Demonstrated commitment to anti-racism

Responsibilities

• Prepare written reports, presentations and other materials.
• Provide technical and analytical support, including statistical and qualitative data analysis.
• Monitor and report on statistical trends and performance relating to case management and complaint topics.
• Support external engagement and conduct specific research assignments as directed.

Skills

Data analysis

GBA+ (Gender-based Analysis Plus)

Anti-racism commitment

Literature review experience

Education

Bachelor’s Degree in statistics, mathematics, public or business administration, social sciences, or equivalent

Graduate Degree in statistics, mathematics, public or business administration or social sciences, or equivalent

Tools

MS Excel

Tableau

MS Office Suite

Job description

Requisition #126550
Research Specialist
AO 24-Permanent, Full-time

Closing Date: November 11th, 2026 at 11:00pm PT

Reporting to the Manager, Policy, Research and Continuous Improvement, the Research Specialist conducts quantitative and qualitative research using a variety of methodologies to support the office’s investigative and public reporting functions, ensuring all activities and approaches align with the office’s strategic goals related to reconciliation, and equity, diversity, and inclusion. Exercising tact and discretion in working with sensitive and confidential information, this position researches, identifies and recommends best practices with respect to data collection, analysis and publication, and contributes to the development of policies governing the collection and use of data in support of the office’s strategic goals and continuous improvement initiatives.

The Research Specialist prepares written reports, presentations, and other materials and provides technical and analytical support, including statistical and qualitative data analysis. The Research Specialist monitors and reports on statistical trends and performance relating to case management, complaint trends and topics, and external engagement as well as specific research assignments as directed.

As BC’s independent voice for fairness and accountability, our office’s work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here .

This posting is for one permanent, full-time opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status. This position is excluded from union membership.

Salary range

$80, 703.86 - $91, 936.08 annually. The anticipated starting salary is $85, 573.92 annually.

Location

947 Fort Street, Victoria, BC
Upon successful completion of the six-month probationary period, this position is eligible for a hybrid-remote work arrangement of up to nine days working remotely in a three-week period, in accordance with the office’s Work Arrangements Policy. Some travel is required.

Financial assistance may be offered as part of the total compensation package for successful candidate(s) that must relocate to Victoria. Relocation allowances will be in accordance with the information here .

Qualifications

This position will be of interest to applicants who can demonstrate the required qualifications listed below. Relevant alternative experience, such as in community, educational, and/or volunteer settings, will be considered.

Education and Experience

• Bachelor’s Degree in statistics, mathematics, public or business administration, social sciences, or equivalent.
• Experience in data analysis and in designing and conducting quantitative and qualitative research.
• Advanced experience using MS Excel and other MS Office Suite applications.
• Experience researching and writing literature and/or jurisdictional reviews
• Experience in intersectional data collection and analysis and GBA+ (Gender-based AnalysisPlus)
• Experience in use of data visualization software (e.g. Tableau, etc.)
• Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check (completed if an offer of employment is made).
• Demonstrated commitment to anti-racism

Preference may be given to applicants with

• Graduate Degree in statistics, mathematics, public or business administration or social sciences, or equivalent.

Preference may also be given to

Applicants who self-identify as First Nations, Métis, Inuit and/ or Indigenous, Black or racialized, women, 2SLGBTQ+, people with diverse gender identities or expressions, and/or people with disabilities.

Demonstrated commitment to anti-racism.

Complete qualifications, including competencies, are outlined in the job profile .

Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.