Deputy Manager *New Centre Opening*

Splitsville Bowl; Pickering; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

3 weeks vacation (increases to 4)

Bonus opportunity

Discounts on food and $1 bowling

In-house training pathways

Long service awards

Medical and dental benefits

RRSP matching plan

Mental health support

Job summary

Splitsville Entertainment is seeking a Deputy Manager to join our fast‑paced centre. You will lead both back‑of‑house and front‑of‑house operations across lanes, bar, diner and amusements, ensuring exceptional service and financial performance.

You will inspire a large team, coach staff, and drive high standards while maintaining a fun and safe guest experience in a dynamic environment.

Qualifications

• Proven management experience, ideally in retail or restaurant settings.
• Strong guest service mindset with a focus on satisfaction.
• Track record delivering on financial targets and driving sales.
• Experience leading large teams and coaching staff.
• Willingness to work nights and weekends as required.
• Desire for personal and career success in a dynamic environment.
• Friendly, energetic, proactive attitude and teamwork spirit.
• Excellent verbal and written communication skills.
• Experience organizing and assigning shift tasks.
• Experience working in a fast-paced environment.

Responsibilities

• Support the Centre Manager with back-of-house duties and ensure smooth operation.
• Lead front-of-house operations and hands-on involvement across lanes, bar, diner and amusements.
• Assist in delivering financial targets and service standards across all areas.
• Inspire and develop team members to deliver outstanding guest experiences.
• Foster a fun, safe environment and encourage professional growth.

Skills

Management experience

Guest service

Delivering financial targets

Inspiring large teams

Night and weekend availability

Willingness to learn and succeed

Positive attitude

Team player

Communication skills

Shift task organization

Fast-paced environment experience

Job description

Are you a highly motivated, engaging manager?
Are you looking for an employer that will invest in you and develop your career further?
Do you thrive in fun, friendly and fast paced working environments?
If so, then look no further!

The Why...

• 3 weeks of vacation - increasing to 4 after one year of service
• The opportunity to earn bonus
• Discounts on food and $1 bowling
• Access to our in-house training pathways
• Financial long service awards
• Medical and dental benefits
• RRSP matching plan
• Mental health support benefits

The What...

When joining Splitsville as a Deputy Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.

Within our fast‑paced, dynamic world, Deputy Managers are trained across all key areas of the centre to support the effective operation of the business. The role is varied and exciting! Your responsibilities will range from supporting the Centre Manager with back‑of‑house duties, to running an exceptional operation front‑of‑house, being hands‑on across all areas of the busy centre.

You will support the Center Manager and team in delivering financial targets and service standards in the four key result areas: the lanes, the bar, the diner, and the amusements.

You will inspire the team to provide outstanding service for our guests, helping them to create great experiences and lasting memories in our center's, whilst ensuring a fun and safe environment.

You will encourage an environment where our Team Members are motivated and empowered to perform to the best of their ability, with plenty of opportunities to develop rewarding careers with us.

To Be Successful You Will Have

• Management experience, ideally within a retail or restaurant setting
• A passion for guest service
• Evidence of delivering on financial targets, driving business and sales
• Evidence of inspiring and developing large teams
• A willingness to work nights and weekends
• Desire for success
• A friendly, energetic, enthusiastic and positive attitude
• The ability to work well as part of a team
• Excellent communication skills
• Experience with organizing and assigning shift tasks
• Experience working in a fast‑paced environment

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state‑of‑the‑art 10 pin bowling, high‑quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one‑of‑a‑kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.