Deposit Services Expert — Growth, Benefits & Impact

Access Credit Union; Winnipeg; On-site; CAD 46,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

100% company paid health benefits

Employer-matched pension plan

Continuing education

Career advancement opportunities

Job summary

Access Credit Union in Winnipeg, Manitoba, is hiring a Deposit Service Representative to open memberships, manage accounts, and promote products. You will support self-serve electronic services and ensure compliance with risk and policy guidelines.

You will build member relationships, process estates and term deposits, and assist with POS terminal inquiries. A strong service mindset and attention to detail are essential for success.

Qualifications

• Grade 12 diploma or equivalent.
• Post-secondary education in Business Administration or other field is an asset.
• Previous customer service and/or sales experience.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to identify and act upon sales and service opportunities.
• Knowledge of financial products and risk awareness.

Responsibilities

• Open new personal and corporate memberships, accounts, debit cards, and credit card applications.
• Administer and process specialized accounts (estates, term deposits, RRSPs, RRIFs, etc.).
• Promote credit union products and services while building member relationships.
• Serve as primary member contact to maintain profitable relationships.
• Handle inquiries regarding Fiserv/Clover POS terminals.
• Follow policies on risk, privacy, security and fraud prevention.

Skills

Interpersonal skills

Communication skills

Sales experience

Fast-paced environment

Attention to detail

Computer skills

Education

Grade 12 diploma or equivalent

Post-secondary education in Business Administration or similar asset

Tools

POS Terminal

Job description

Access Credit Union in Winnipeg, Manitoba, is hiring a Deposit Service Representative to open memberships, manage accounts, and promote products. You will support self-serve electronic services and ensure compliance with risk and policy guidelines.

You will build member relationships, process estates and term deposits, and assist with POS terminal inquiries. A strong service mindset and attention to detail are essential for success.