Deposit Services Representative I (Full-Time, Permanent) 1536 Regent

Access Credit Union; Winnipeg; Vor Ort; CAD 46.000 - 56.000; Vollzeit

Benefits dieser Stelle

Paid health benefits

Employer-matched pension

Continuing education

Career advancement opportunities

Zusammenfassung

Access Credit Union in Winnipeg, MB is hiring a Deposit Services Representative I to support members with deposits, accounts, and investments. You will open memberships, process term deposits and registered products, and promote services while safeguarding privacy and risk controls.

Successful candidates bring Grade 12, customer service experience, and strong communication. The role emphasizes relationship building, teamwork, and community engagement in a fast-paced branch setting.

Qualifikationen

• Grade 12 diploma or equivalent.
• Business Administration or other post-secondary education would be considered an asset.
• Previous customer service and/or sales experience.
• Ability to identify and willingness to act upon sales and service opportunities.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to work in fast-paced environment and perform well under pressure.
• Attention to detail with high degree of accuracy.
• Knowledge of Access Credit Union’s products and services.
• Ability to follow standardized policies and procedures.
• Basic knowledge of financial statements.
• Knowledge of risk management within the financial industry.
• Proficient computer skills.

Aufgaben

• Open new personal and corporate memberships, accounts, debit cards, credit card applications and assist members with alternate banking channels.
• Administer and process specialized accounts such as estates, term deposits, POA’s, and registered products.
• Communicate terms and conditions of products clearly and ensure they fit the member’s risk tolerance.
• Administer and process required reports and documentation per procedures.
• Act as member contact point for Fiserv/Clover (POS Terminal) inquiries.
• Maintain knowledge of policies, security and fraud prevention.
• Operate as the primary contact for members, managing relationships to ensure profitability.
• Pro-actively retain and expand member relationships while pursuing new business.
• Participate in staff meetings, planning and training to support branch goals.
• Assist with community relations and business development initiatives.

Kenntnisse

Customer service

Sales mindset

Communication

Teamwork

Attention to detail

Ausbildung

Grade 12 diploma

Business Admin or related asset

Tools

POS Terminal

Computer skills

Jobbeschreibung

Deposit Services Representative I (Full-Time, Permanent) 1536 Regent# Access Careers## Deposit Services Representative I (Full-Time, Permanent) 1536 RegentApply: In Branch: Winnipeg- Regent (1536 Regent): Full time: Posted 2 Days Ago: End Date: November 13, 2026 (4 days left to apply): JR100844# **Grow your career with one of Manitoba's Top Employers since 2014.**At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.**At Access Credit Union, our values are straightforward:*** Do good* Be better* Own it* Move forwardThe Deposit Service Representative is responsible for providing various account, deposit and investment services to new and existing members. This position is also responsible for administering and promoting the full range of credit union products and services and building member relationships that add value and contribute positively to the credit union’s profitability.**Deposits, Member Accounts & Electronic Services (Self Serve)*** Responsible for opening new personal and corporate memberships, accounts, debit cards, credit card applications and assisting members with alternate banking channels.* Administer and process specialized accounts such as estates, term deposits, POA’s, and registered products (RRSPs, TFSAs, RESPs, RRIFs, LIFs etc.) .* Communicate to the member all terms and conditions of any product being presented ensuring that the product is within the member’s risk tolerance and that all instructions are clearly laid out. Proper documentation must follow within the deadlines given.* Administer and process all required reports and documentation in compliance with Concentra Financial’ s procedures and regulations.* Act as the member contact point for Fiserv/Clover(POS Terminal) inquiries.* Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud prevention* Observe all credit union policies and security requirements for privacy, safeguarding information, frauds, forgeries and holdup procedures.**Relationship Management*** Operates as the primary contact for members, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable.* Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business.**Team Work*** Actively participate in regular staff meetings providing input when necessary.* Actively participate in meetings, planning and training initiatives, sharing information and ideas to build organizational achievement and success.* Provide input into the development of and support the achievement of branch sales goals.* Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.* Work collaboratively with other team members to achieve organizational and department objectives.**Business Development & Community Relations*** Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.* Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business.* Differentiate between credit union and competitor products and services in terms of member needs.* Act as an ambassador for the credit union by being visible in the community through professional and personal involvement in various community groups and activities.This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor.**Essential Qualifications*** Grade 12 diploma or equivalent* Business Administration or other post-secondary education would be considered an asset* Previous customer service and/or sales experience* Demonstrated desire to serve others in a friendly and professional manner* Ability to identify and willingness to act upon sales and service opportunities* Strong interpersonal and communication skills, both verbal and written* Ability to work in fast-paced environment and perform well under pressure* Ability to prioritize using sound judgment to make timely and effective decisions* Attention to detail with high degree of accuracy* Knowledge of Access Credit Union’s products and services* Ability to follow standardized policies and procedures* Basic knowledge of financial statements* Knowledge of risk management within the financial industry* Proficient computer skills**Employee Sub-Type**Regular**Starting Salary**$46,064.00 **Salary Band**$46,064.00 - $56,411.00 In most situations, candidates will be offered the starting salary for the position. In exceptional circumstances, and at the organization’s discretion, an offer may be made above the stated minimum based on factors such as the candidate’s qualifications, internal equity and external compensation factors. When underfilling a position, the salary offered may be in a lower salary band.If you are interested in this position, apply today!# **Are you ready to?*** # Be an ambassador for our brand, values and products* # Ensure things get done efficiently* # Go home each day feeling accomplished* # Challenge the status quo* # Build a career* # Continue learning**We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.****Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.**