Department Supervisors Full Time - 7255 Cranbrook

The Home Depot Canada; Cranbrook; On-site; CAD 3,279,000 - 3,589,000; Full time

Benefits offered by this job

Health benefits

Profit sharing

Paid training

Tuition reimbursement

Shift premium

Job summary

The Home Depot Canada in Cranbrook is seeking a Department Supervisor to lead and coach associates, build relationships with customers, and drive top-line sales through strong merchandising and product knowledge.

You will help maintain staffing levels, provide ongoing feedback, review sales data with management, and ensure safety standards. The role requires 1-2 years of supervisory experience and a flexible schedule including weekends.

Qualifications

• Supervise and develop associates.
• Deliver excellent customer service.
• Ensure merchandise and store operations run smoothly.

Responsibilities

• Lead and inspire associates to build relationships with customers and peers.
• Maintain staffing levels to meet business needs.
• Provide ongoing feedback and recognition to improve performance.
• Review sales and inventory reports with management to drive improvements.
• Ensure 100% in-stock and organized overhead plans.
• Address customer issues and escalate when needed.
• Communicate store promotions and events to the team.

Skills

Leadership

Customer service

Coaching

Store Operations

Job description

Pay Range: $23.8 - $26.05

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

Pay Range: $23.8 - $26.05

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• 10% Shift Premium (Overnight Roles)

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What You Will Be Doing

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams