Department Supervisor: Full Time - TUSCANY

The Home Depot; Calgary; On-site; CAD 52,000 - 75,000; Full time

Benefits offered by this job

Health and dental benefits for full‑‑t

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Job summary

The Home Depot in Calgary is seeking a Department Supervisor to guide associates, foster exceptional customer service, and drive sales through strong product knowledge and merchandising. You will lead staffing, develop your team, and collaborate with store management to meet business goals.

Responsibilities include performance management, inventory oversight, and ensuring safety protocols are followed while delivering a high-quality customer experience.

Qualifications

• Flexible schedule availability including days, evenings and weekends.
• Strong organizational and planning abilities.
• Good decision making and problem solving skills.

Responsibilities

• Lead and inspire associates to build relationships with customers, associates and peers to achieve top-line sales.
• Ensure department staffing levels meet business needs.
• Manage associate performance through development, communication and recognition, with ongoing feedback.
• Review sales and reports with assistant manager to improve inventory, overhead organization and cross-merchandising to drive sales.
• Maintain 100% in-stock and organized overhead layouts.
• Investigate and resolve customer issues as appropriate.
• Communicate store sales, events and promotions through rallies and weekly meetings.
• Ensure Safety and Asset Protection standards are clearly communicated and followed.

Skills

Customer service

Leadership

Interpersonal skills

Time management

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

Health and Dental Benefits for Full Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What you will be doing:

Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge

Ensuring department staffing levels meet business needs

Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback

Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales

Maintaining 100% in stock and overhead organizational plans

Investigating, resolving and escalating customer issues as appropriate

Communicating store sales, event and promotional activities through rallies and weekly department meetings

Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

Ability to work a flexible schedule; including days, evenings and weekends

Excellent organizational, interpersonal and customer service skills

Excellent decision making ability and problem solving skills

1-2 years experience as a supervisor / leading teams