Department Supervisor: Full Time - BEACON HILL

The Home Depot Canada; Stratford; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Health and dental benefits

Profit sharing

Stock purchase plan

Tuition reimbursement

Training and career development

Job summary

The Home Depot Canada in Stratford, PEI is seeking a Department Supervisor to lead and inspire associates, delivering outstanding customer service and strong merchandising knowledge. You will work with store management to ensure staffing, development, and daily operations support sales growth.

You will guide performance, manage inventory and stock plans, and help implement promotional activities, while upholding safety and asset protection standards in a fast-paced home improvement environment.

Qualifications

• 1–2 years experience as a supervisor / leading teams.
• Strong customer service and communication skills.
• Ability to motivate and develop staff.
• Comfortable with merchandising and product knowledge.

Responsibilities

• Lead and inspire associates to build relationships with customers and peers to drive sales.
• Ensure department staffing levels meet business needs.
• Manage associate performance with coaching and feedback.
• Review sales and reports with the assistant manager to optimize inventory and layout.
• Maintain in-stock levels and organized overhead storage.
• Investigate and resolve customer issues as needed.
• Communicate store sales events and promotions in team meetings.
• Ensure safety and asset protection standards are followed.

Skills

Customer service

Leadership

Coaching

Communication

Problem solving

Tools

Merchandising

Inventory control

Staff scheduling

Sales reporting

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What you will be doing:

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams