Department Supervisor - Full Time (Ajax)

The Home Depot Canada; Ajax; On-site; CAD 33,000 - 36,000; Full time

Benefits offered by this job

Health and dental benefits

Profit sharing

Paid training

Tuition reimbursement

Job summary

The Home Depot Canada is seeking a Department Supervisor to guide a team and drive exceptional customer service while achieving store goals. You will coach associates, manage staffing, and work with management to optimize inventory, merchandising, and operations.

Ideal candidates have 1–2 years of supervisory experience, strong organizational and communication skills, and a flexible schedule that includes evenings and weekends. Competitive benefits and ongoing development await.

Qualifications

• 1–2 years of supervisory or team-leading experience.
• Excellent organizational, interpersonal and customer service abilities.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Lead and inspire associates to deliver exceptional customer service and drive sales.
• Maintain appropriate staffing levels to meet business needs.
• Develop staff through coaching, feedback and recognition.
• Analyze reports with the manager to optimize inventory and merchandising.
• Maintain in-stock levels and organized overhead layouts.
• Resolve customer issues and escalate as needed.
• Communicate store promotions and events in staff meetings.
• Ensure safety and asset protection standards are followed.

Skills

Organizational skills

Interpersonal skills

Customer service

Decision making

Problem solving

Team leadership

Flexible schedule

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Department Supervisor

Position Purpose

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What You Will Be Doing

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams

The pay range for this position is between $23.75 - $26.00

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.