Department Manager (Markethall - Textile)

IKEA Gruppe; Vaughan; Hybrid; Confidential; Full time

Benefits offered by this job

Wellness days

Extended health coverage

Dental coverage

Vision coverage

RRSP matching

Annual bonus eligibility

Discounts

Job summary

IKEA Gruppe in Vaughan, Canada is seeking a Shopkeeper I to ensure a superior customer experience and well-organized store operations. You will lead and coach coworkers, maintain stock levels, and share product knowledge across the team.

The role emphasizes achieving team goals, mentoring staff, and delivering outstanding service. Competitive compensation aligns with experience and store performance.

Qualifications

• Minimum 5 years of related experience in retail or operations.
• Minimum 2 years of managerial experience.

Responsibilities

• Maintain an optimal level of competent co-workers in the correct locations to create an excellent customer shopping experience.
• Lead and coach co-workers to create a fully and efficiently stocked facility where the IKEA product range is presented in ways that inspire and satisfy customers.
• Share up-to-date knowledge about the product range and IKEA services with co-workers.
• Set individual and team goals and objectives focused on optimising customer shopping experience, whilst leading, coaching, supporting and motivating co-workers to achieve these goals and objectives.

Skills

Related experience

Managerial experience

Job description

What you'll need to have

• Minimum 5 years of related experience
• Minimum 2 year of managerial experience

A day in your life with us

• Maintain an optimal level of competent co-workers in the correct locations to create an excellent customer shopping experience.
• Lead and coach co-workers to create a fully and efficiently stocked facility where the IKEA product range is presented in ways that inspire and satisfy customers.
• Share up-to-date knowledge about the product range and IKEA services with co-workers.
• Set individual and team goals and objectives focused on optimising customer shopping experience, whilst leading, coaching, supporting and motivating co-workers to achieve these goals and objectives.

About this work area

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

Why you will love us

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Shopkeeper I

The starting rate/ salary for this position ranges from 62,710 CAD to 86,226 CAD and will be based on relevant work experience.