Sales Co-worker

IKEA Gruppe; Edmonton; On-site; Confidential; Full time

Benefits offered by this job

Wellness days

Extended health, dental, and vision

RRSP with IKEA matching

Annual IKEA bonus

Flexible spending account

Life insurance

Discounts on goods & restaurant

Parental leave

Bereavement leave

Employee assistance program

Job summary

IKEA Gruppe in Edmonton is seeking a Sales Co-worker II to help customers find the right solutions for their homes. You will maximise sales by keeping your area clean, stocked and correctly priced, while providing friendly, proactive service and learning the features of our products.

You will engage customers, identify needs with the right questions, and explain product benefits, contributing to a great shopping experience and store profitability.

Qualifications

• Experience in sales or customer service.
• Able to approach customers proactively and identify needs.

Responsibilities

• Maximise sales by keeping area clean, tidy, stocked and correctly priced.
• Analyse sales space capacities to secure high stock availability.
• Learn product features and benefits to inform customers.
• Engage customers to identify needs and advise on best home solutions.

Skills

Customer service

Sales experience

Communication

Tools

POS system

Job description

Why we will love you

• You love customers and are confident in approaching them in a polite and friendly manner.
• You are passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience.
• You have experience within sales or customer service.

What you'll be doing day to day

• Maximising sales by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Analysing sales space capacities based on system parameters to secure high stock availability.
• Being passionate about the products you sell and actively learning about their features and benefits.
• Actively approaching customers to identify their needs by asking the right questions, and advising them on the best solutions for their homes.

About this work area

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Sales Co-worker II.

The starting rate/ salary for this position ranges from 19.5 CAD to 24.67 CAD and will be based on relevant work experience.