Sales - Self Serve co-worker

IKEA; Calgary; On-site; CAD 26,863 - 33,985; Full time

Benefits offered by this job

Wellness days

Extended health, dental, and vision coverage

RRSP with IKEA contribution matching

Eligibility for annual bonus incentive plan

Flexible spending account

Life insurance

Merchandise and restaurant discounts

Parental leave

Bereavement leave

Employee assistance program

Job summary

A leading home furnishings retailer in Calgary is seeking a Sales Co-Worker. The role focuses on maximizing sales while providing excellent customer service and advice on products. Applicants should possess strong sales experience, a passion for helping customers, and excellent communication skills. IKEA offers a range of benefits, including health coverage, wellness days, and a comprehensive rewards package. Starting salary ranges from 19.5 CAD to 24.67 CAD based on experience.

Qualifications

• Experience within sales or customer service is required.
• Ability to approach customers confidently in a friendly manner.
• Passion for learning about products and helping customers.

Responsibilities

• Maximize sales by ensuring the area is clean, stocked, and correctly priced.
• Analyze sales space capacities for high stock availability.
• Actively engage with customers to understand their needs.

Skills

Customer service

Sales experience

Polite communication

Job description

WHO YOU ARE

• You love customers and are confident in approaching them in a polite and friendly manner.
• You are passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience.
• You have experience within sales or customer service.

YOUR RESPONSIBILITIES

• Maximising sales by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Analysing sales space capacities based on system parameters to secure high stock availability.
• Being passionate about the products you sell and actively learning about their features and benefits.
• Actively approaching customers to identify their needs by asking the right questions, and advising them on the best solutions for their homes.

TOGETHER AS A TEAM

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co‑worker development. In addition, we offer a comprehensive Total Rewards package to all co‑workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co‑worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as: Sales Co‑Worker

The starting rate/ salary for this position ranges from 19.5 CAD to 24.67 CAD and will be based on relevant work experience.