Department Manager, General Merchandise — Lead & Grow Sales

London Drugs INTERNAL; Nanaimo; On-site; CAD 60,000 - 80,000; Full time

Job summary

London Drugs is seeking a Department Manager, General Merchandise (DMGM) in Nanaimo to supervise Sales Supervisors, Stocking Team Leaders and aisle staff while ensuring merchandising standards and floor management drive sales opportunities.

The DMGM will also step in for the Store Manager in their absence and lead a team focused on customer service and operational excellence to maximize store performance.

Qualifications

• One or more years of experience in the capacity of Sales Supervisor.
• A current performance review indicating that you are considered ready for promotion.
• Successful completion of all management training courses that are mandatory for your current position (refer to the current Required Training chart on the Employee Portal).
• Excellent interpersonal and communication skills.
• Ability to demand high standards and instill urgency.
• Strong planning, organizational and leadership abilities.
• Good knowledge of company policies, procedures, and standards.
• Ability to train, coach, and develop employees in their current position and in preparation for advancement.
• Sound supervisory and delegation skills.
• Ability to communicate effectively with customers, vendors, employees, and fellow management.

Responsibilities

• Supervise Sales Supervisors, Stocking Team Leaders, aisle staff and the stocking team.
• Ensure general floor merchandising standards are met and manage the floor using relevant information to maximize sales opportunities.
• In the absence of the Assistant Store Manager and Store Manager, assume full control and accountability for the store operation.

Job description

London Drugs is seeking a Department Manager, General Merchandise (DMGM) in Nanaimo to supervise Sales Supervisors, Stocking Team Leaders and aisle staff while ensuring merchandising standards and floor management drive sales opportunities.

The DMGM will also step in for the Store Manager in their absence and lead a team focused on customer service and operational excellence to maximize store performance.