Department Associate

Unit Corporation; Petawawa; On-site; CAD 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare spending account

Virtual care

Employee and Family Assistance Program

Mental health support

Paid/unpaid leave (vacation pay, leave

Defined Benefit Pension Plan

Group Savings Plans

Tuition Reimbursement Program

LinkedIn Learning subscription

Second language training

CF One discounts

Job summary

Canadian Forces Morale and Welfare Services (CFMWS) is seeking a Department Associate to deliver retail services to CAF members and their families at an on-site location in Petawawa. You will stock, price merchandise, and support customers with inquiries, while handling POS transactions and maintaining a cash float.

The role emphasizes teamwork, customer focus and adherence to procedures. Benefits include health plans, pension, tuition reimbursement, and paid leave, with English required for the

Qualifications

• Experience in retail and convenience operations.
• Experience in cash handling.
• Experience in sales and merchandising.

Responsibilities

• Provide retail services to CAF members and their families.
• Set up departments, stock shelves, face stock, and ensure signage.
• Operate Point of Sale systems and maintain a cash float.
• Assist with ordering products and pricing new inventory.
• Work as a team to deliver excellent customer service.

Job description

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well‑being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As a Department Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You assist in the set‑up of various departments ensuring shelves are stocked, and faced, and properly signed. You provide technical and professional guidance on sales and products and deal with customer concerns or complaints to ensure customer satisfaction. You assist with ordering products and price new inventory.

The Department Associate may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

An acceptable combination of education, training, and experience

Experience

In retail and convenience operations

In cash handling

In sales and merchandising

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS

English Essential

BENEFITS AVAILABLE

Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program and mental health support.

Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts provided through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

OTHER INFORMATION

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50lbs/23 kg).

This is an on-site position with an assigned work location.

START DATE

16 November 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.