Front Desk and Customer Service Attendant - Sports Centre-EN

Canadian Forces Morale and Welfare Services; Saguenay; Sur place; CAD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Discounts provided through CF One

Résumé du poste

Canadian Forces Morale and Welfare Services (CFMWS) is hiring a Front Desk and Customer Service Attendant for an on-site role. You will greet visitors, determine needs, and direct them to the right area, while ensuring access for authorized clients only.

You’ll manage fees, receipts, deposits, and cash handling, and maintain registration lists as part of daily operations. The position requires evening and weekend work, is located on-site, and involves cash handling, customer service, and basic

Qualifications

• Experience handling cash and operating a cash register.
• Strong customer service and communication skills.
• Ability to work in a team and follow security procedures.

Responsabilités

• Greet visitors and determine the nature of their visit.
• Direct visitors to the appropriate area or person.
• Ensure facility access is limited to authorized clients.
• Provide information about facility, services and activities.
• Open/close the facility in line with security regulations.
• Collect admission/registration fees and issue receipts.
• Operate the cash register and prepare end-of-shift deposits.
• Maintain a petty cash fund and registration lists.

Connaissances

Cash handling

Cash register

Customer service

Communication

Teamwork

Description du poste

CFMWS – WHERE PURPOSE MEETS PASSION! At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

The Role

As Front Desk and Customer Service Attendant, you will greet visitors, establish nature of business and direct visitors to appropriate area or person. You will ensure access to the facility, equipment and services is by authorized clients only. You will provide clients with information regarding the facility, services and activities. You will open and close the facility in accordance with security regulations. You will collect admission and registration fees for classes, activities and clubs, and issue receipts. You will operate the cash register, prepare deposit at the end of shift. You will also maintain a petty cash fund and prepare and maintain registration lists.

Qualifications Needed

Education, Certifications and Licenses

An acceptable combination of education, training, and experience will also be considered

Current CPR and Current Basic First Aid level certification

Experience

• In cash handling
• In operating a cash register

Competencies

• Client focus
• organizational knowledge
• communication
• innovation
• teamwork and leadership

Language Requirements

• French Essential

Benefits Available

Health Benefits

• Healthcare spending account
• virtual care (telemedicine)
• Employee and Family Assistance Program
• mental health support

Work Life Balance

• Paid/unpaid leave, including vacation pay, family related leave and personal days

Retirement Planning

• A Defined Benefit Pension Plan and Group Savings Plans

Learning and Development

• Tuition Reimbursement Program
• online learning opportunities including a LinkedIn Learning subscription and second language training

Perks

• Discounts provided through CF One Member Appreciation

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Other Information

This is an on-site position with an assigned work location. This position is required to work evenings and weekends. PSP: Keep our Canadian Armed Forces operationally ready and their families and military community healthy as part of the team at Personnel Support Programs. Personnel Support Programs contributes to the operational readiness of our Canadian Armed Forces through the provision of fitness, sports, recreation and health promotion programs to military communities across Canada and members while on deployment.

START DATE

October 26th 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Quebec