Département manager

Rona; Pincourt; On-site; CAD 45,000 - 65,000; Full time

Job summary

RONA affiliated dealers are at the heart of their communities across Canada, offering diverse work environments and career opportunities. This role focuses on supervising staff, ensuring customer satisfaction, merchandising, stock replenishment, promotions and staff recruitment to drive store growth.

You will lead a team with five years of personnel management experience, applying strong leadership and autonomous decision-making to deliver exceptional service and local community impact.

Qualifications

• 5 years experience in personnel management.
• Experience managing a retail business.
• Strong leadership skills, resourceful and autonomous.

Responsibilities

• Supervise work according to set priorities and the company’s requirements.
• Resolve issues while ensuring customer satisfaction.
• Carry out merchandising duties according to Store Manager’s directions.
• Supervise the replenishment process and manage promotions.
• Assist in recruiting staff for the department under your responsibility.
• Determine work schedule while complying with the labour budget.
• Coach, encourage, and motivate teams.
• Other related tasks to ensure the store runs smoothly.

Skills

People management

Retail operations

Leadership

Customer service

Merchandising

Tools

POS systems

Job description

RONA affiliated dealers are at the heart of their communities across Canada. As independent business owners and entrepreneurs, they share a common passion: delivering exceptional customer service and helping customers bring their renovation and construction projects to life.

The RONA network includes more than 225 affiliated dealer stores, offering a wide variety of work environments and career opportunities. Each dealer is an independent employer, managing its own team, culture, and employment opportunities.

You've got the talent? Our dealers have the opportunities!

By joining a RONA affiliated dealer, you'll enjoy many benefits, such as:

• Learning and development opportunities
• Career growth and advancement opportunities
• An employer that is actively involved in the community
• A dynamic and rewarding work environment
• Job-specific training and support
• A passionate and engaged team
• And much more!

Become an essential part of the Rona team! Make a difference in an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer experience and playing a central role in our store's growth!

Your role:

• Supervise work according to set priorities and the company’s requirements
• Resolve any issue that may arise while ensuring customer satisfaction
• Carry out merchandising duties according to the Store Manager’s directions
• Supervise the replenishment process
• Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy
• Assist in recruiting staff for the department under your responsibility
• Determine work schedule while complying with the established labour budget and ensuring that customer needs are met
• Coach, encourage, and motivate teams
• Other related tasks to ensure the store runs smoothly

What we're looking for:

• 5 years experience in personnel management
• Experience managing a retail business
• Strong leadership skills, resourceful and autonomous

Join the team of a RONA affiliated dealer and make a difference in the community you serve. Through your expertise, passion, and commitment to helping others, you'll contribute to the success of a local business while benefiting from the strength and reputation of one of Canada's leading home improvement networks.